Director Vertical Lead

3 weeks ago

Sydney, New South Wales, Australia Commonwealth Bank Full time

Lead the future of media insights and innovation. Drive strategic growth and client impact in one of Australia's most dynamic verticals.

About the Role

CommBank iQ is seeking a commercially driven and industry-savvy Vertical Lead – Media & Telco to spearhead growth, innovation, and profitability across our Media and Telco vertical. This is a high-impact leadership role that blends strategic vision, deep industry expertise, and customer obsession.

Reporting into the Customer Growth Division, you'll lead a team focused on expanding existing client relationships and acquiring new business. You'll work closely with Strategic Growth and Delivery Chapter Leads to ensure our solutions solve critical industry challenges and deliver measurable impact.

What You'll Do:

Strategic Client Leadership

  • Build trusted relationships with senior client stakeholders to ensure impactful delivery and unlock follow-on opportunities.

  • Guide your team in developing new client relationships and expanding existing accounts.

  • Lead high-stakes client negotiations in collaboration with the Sales team.

  • Act as a thought leader, contributing to industry trends and insights.

  • Support clients through the Commercial Coach framework to implement effective pricing strategies.

Business Growth

  • Define and execute the strategic vision for the Media vertical.

  • Own and manage the vertical's P&L, driving sustainable revenue and profitability.

  • Lead implementation of vertical growth plans aligned with industry objectives.

  • Partner with Sales and Embed & Grow chapters to target new business opportunities.

  • Maintain a healthy pipeline of new opportunities and ensure offerings solve real industry problems through insights and innovation coaching.

Team & Resource Management

  • Lead and develop a team of 1–4 direct reports.

  • Collaborate with Chapter Leads to ensure effective resourcing and margin optimisation.

  • Monitor vertical performance against targets.

  • Drive strategic projects and initiatives across CommBank iQ, Commonwealth Bank, and Quantium Group.

Why Join Us?

This is your opportunity to lead one of CommBank iQ's most exciting verticals at a time of rapid transformation. You'll shape the future of media & telco insights, drive commercial success, and make a tangible impact across Australia's media landscape.

Ready to lead the Media & Telco vertical into its next chapter?
Apply now and help us redefine what's possible with data-driven growth.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 11/09/2025
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