Business Officer

2 weeks ago

Melbourne, Victoria, Australia Epworth Full time
Overview

Join to apply for the Business Officer role at Epworth.

Epworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Epworth Eastern (Box Hill) are currently recruiting for Business Officers. In this role you will be part of the Patient Services Centre and report to the Patient Services Manager. You will be responsible for both the front and back-of-office administration processes to the hospital. Please note, it is a rotating roster – operating Monday to Sunday.

Responsibilities
  • Processing patients prior to hospital admission
  • Assisting patients, visitors and medical specialists with admission and discharge related enquiries
  • Providing excellent customer service when working in the main or ward reception
  • Completing ad hoc bookings for unplanned / after-hours admissions
  • Completing other activities including health fund validations, estimates, patient attendance scheduling and performing informed financial consent
Qualifications
  • Previous demonstrated experience in a similar administration role
  • Strong customer service experience
  • Healthcare experience
  • Accurate and speedy data entry skills
  • Relationship and people management skills
About Epworth / Eastern

Located in Box Hill, Epworth Eastern is a state-of-the-art facility with 14 theatres and expansion of ICU to 12 beds. Epworth Eastern maintains a broad clinical focus from cardiac, vascular, orthopaedic and general surgery to oncology, urology and endoscopy services. Our redeveloped site delivers positive, meaningful, and sustainable impact on the health and wellbeing of our community, delivering much needed health care services and facilities in Melbourne's east.

Requirements & Benefits
  • Qualification in Customer Service (Desirable)
  • Epworth's enhanced Not for Profit status provides salary packaging opportunities (pre-tax) up to $15,900 annually
  • The largest educational scholarship program of its kind in Australia
  • Reduced cost of health services for you and your family at Epworth
  • Ability to purchase up to four additional weeks of leave

Additional information: At Epworth, it's a community focused on putting the patient at the centre of all that is done. You may be required to meet compliance requirements such as influenza vaccination where required by policy, satisfactory National Police Check, and Working with Children Check where applicable. Epworth supports inclusion and diversity and values fairness and opportunity for all.

How to Apply

Sound interesting? To apply, click the I\'m Interested button and attach your CV and cover letter (as a single file). For more information, refer to the attached position description or contact Epworth Talent Acquisition Team | talent@epworth.org.au.


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