Product Governance Analyst

2 weeks ago

Sydney, New South Wales, Australia QBE Insurance Full time
Overview

Join to apply for the Product Governance Analyst role at QBE Insurance.

Location: Sydney preferred
• Type: Permanent, full time
• Hybrid role, flexible working available.

Responsibilities
  • Collect and validate data – source customer outcome data (claims, complaints, feedback, metrics, regulatory, customer advocacy and competitor environment themes).
  • Analyse and interpret data – assess whether product outcomes demonstrate value and confirm that products are being sold to the intended customer segments.
  • Identify solution-based outcomes – propose recommendations with tangible actions to improve customer outcomes, including categorisation of urgency.
  • Write reports and deliver – prepare and deliver comprehensive customer outcomes reports to the responsible Product Manager.
  • Track and monitor – follow up on post-review actions and recommendations, ensuring visibility through Product Governance Dashboards.
About You
  • Ability to act as a strong advocate for customers, with the conviction to stand behind insights and recommendations that support good customer outcomes.
  • A strong sense of curiosity to analyse and interpret data (quantitative and qualitative).
  • Understanding of the Design and Distribution obligations.
  • Knowledge of financial retail product lifecycles, design, distribution strategies and monitoring of effectiveness.
  • Ability to translate data into actionable recommendations.
  • Clear written and verbal communication skills to present findings to key stakeholders.
About QBE

We are an international insurer building momentum toward becoming the most consistent and innovative risk partner. We value collaboration and resilience for customers, our environment, economies and communities. With more than 13,000 people across 27 countries, we aim to balance a friendly workplace with a strong impact.

Benefits
  • "Hybrid Working" – a mix of working from home and in the office to enhance work/life balance
  • Life Leave to support life events, with annual leave for rest
  • Free holistic wellbeing coaching, including nutritional, confidential counselling, financial and legal advice
  • 18 weeks' gender-equal flexible leave for all new parents, including paid super
  • Voluntary super contributions and company matching
  • Income protection insurance and reimbursed Death and Total Permanent Disability insurance premiums
  • A range of discounts on insurance products, car hire, hotels, goods and services
Apply now

APPLY NOW and let's make it happen. Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If you need support with access requirements, alternative work arrangements or would like to connect with one of our networks, please contact recruitment@qbe.com.

Equal Employment Opportunity: QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction it operates in.


#J-18808-Ljbffr

  • Product Governance Analyst

    1 week ago

    Sydney, New South Wales, Australia Qbe Full time

    Primary DetailsTime Type: Full timeWorker Type: EmployeeProduct Governance Analyst- Location: Sydney preferred- Type: Permanent, full time- Hybrid role, Happy to talk flexible workingThe opportunityWe are seeking a curious and self-driven Product Analyst to join the Product Governance team. As a Product Analyst you'll review, analyse and interpret customer...

  • Product Governance Analyst

    2 weeks ago

    Sydney, New South Wales, Australia QBE Full time $90,000 - $120,000 per year

    Primary DetailsTime Type: Full timeWorker Type: EmployeeProduct Governance AnalystLocation: Sydney preferredType: Permanent, full timeHybrid role, Happy to talk flexible workingThe opportunityWe are seeking a curious and self-driven Product Analyst to join the Product Governance team. As a Product Analyst you'll review, analyse and interpret customer outcome...

  • Product Governance Analyst

    2 weeks ago

    Sydney, New South Wales, Australia QBE Insurance Full time $90,000 - $120,000 per year

    Primary DetailsTime Type: Full timeWorker Type: EmployeeProduct Governance AnalystLocation: Sydney preferredType: Permanent, full timeHybrid role, Happy to talk flexible workingThe opportunityWe are seeking a curious and self-driven Product Analyst to join the Product Governance team. As a Product Analyst you'll review, analyse and interpret customer outcome...

  • Product Governance Analyst

    2 weeks ago

    Sydney, New South Wales, Australia QBE Insurance Full time

    OverviewJoin to apply for the Product Governance Analyst role at QBE Insurance.Location: Sydney preferred • Type: Permanent, full time • Hybrid role, flexible working available.ResponsibilitiesCollect and validate data – source customer outcome data (claims, complaints, feedback, metrics, regulatory, customer advocacy and competitor environment...

  • Product Governance Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeGovernance Full time

    About this roleWe're seeking a Product Governance professional to join our team. As a Product Analyst, you'll review and analyse customer outcome data to ensure our products meet regulatory requirements.

  • Product Governance Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeGovernance Full time $90,000 - $105,000

    Product Governance RoleWe are seeking a Product Analyst to join our Product Governance team. As a Product Analyst, you will play a key role in ensuring our products meet the needs of our customers.You will collect and validate data from various sources, including customer feedback, regulatory requirements, and competitor analysis.You will analyze and...

  • Data Governance Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Correlate Resources Full time

    DATA GOVERNANCE / DATA STEWARD- FAST GROWING DATA GOVERNANCE TEAM- EXCITING CONTINUED CAREER GROWTH & DEVELOPMENTOur client is an exciting Australasia market leader. Due to the ongoing success of the team brand new positions have been created for Data Governance Analysts.**ROLE**With the business focused on building a 'best in class' data driven culture a...

  • Data Governance Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Talent Insights Group Full time

    Base pay rangeA$145,000.00/yr - A$175,000.00/yrOverviewData Governance Analyst ( Power BI ) — Sydney HybridAn established and fast-growing organisation is seeking a Data Governance & Strategy Analyst to drive the development and implementation of enterprise-wide data governance, management procedures and best practices.This is a key role in shaping the...

  • Data Governance Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Talent Insights Group Full time

    Base pay rangeA$145,000.00/yr - A$175,000.00/yrOverviewData Governance Analyst ( Power BI ) — Sydney HybridAn established and fast-growing organisation is seeking a Data Governance & Strategy Analyst to drive the development and implementation of enterprise-wide data governance, management procedures and best practices. This is a key role in shaping the...

  • Data Governance Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Talent Insights Group Full time

    Base pay rangeA$145,000.00/yr - A$175,000.00/yrOverviewData Governance Analyst ( Power BI ) — Sydney HybridAn established and fast-growing organisation is seeking a Data Governance & Strategy Analyst to drive the development and implementation of enterprise-wide data governance, management procedures and best practices. This is a key role in shaping the...