Product Support Advisor

3 weeks ago

Perth, Western Australia Hitachi Construction Machinery Co., Ltd. Full time

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

Opportunity

We currently have an exciting opportunity for a Product Support Advisor to join our Tom Price team for an exciting new project. If you consider yourself to be a personable professional with a real passion for providing genuine customer service and successful project delivery then this is the perfect role for you

You will be the first point of contact for our company, trusted to be the integral link for supporting globally renowned major accounts and valued customers within the region. As a brand ambassador, you will enjoy being personally connected to promoting Hitachi's service and parts components to deliver total customer satisfaction and ensuring a high degree of service and support is maintained.

Above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders to deliver customer success stories.

About You – if you consider yourself to have the following, then we want to hear from you

  • Safety Commitment: Proactive awareness and total commitment to Hitachi's number one priority – always exercising a high standard of precaution and duty of care to yourself and for others around you.
  • Technical Knowledge: Trusted to provide holistic technical advice on hydraulics and mechanical components for Hitachi's excavator fleet.
  • Project Coordination: Committed to meeting deadlines through planning and execution of shutdowns, working collaboratively with the Service Department to meet and exceed customer expectations.
  • Trade Qualified: Minimum Certificate III in Mechanical Engineering or related heavy diesel qualifications or Certificate III in High Voltage Electrical Technology.
  • Leadership: Positively enabling the partnership by actively chasing improvement opportunities and timely resolution of queries.
  • Personable and Professional Communication Skills: Communication and self-organization will be your strength as you plan and prepare relevant documentation related to machine performance, customer products, workmanship, warranty and diagnostic information.

Benefits

We are offering:

  • Permanent Full Time Position in a leading OEM with long term job security.
  • Competitive starting salary with the opportunity to increase based on yearly performance and training completed.
  • 210hr annual leave and 10 days personal leave per annum.
  • Great workplace culture - empathetic and supportive supervisor who strive for good work/life balance.
  • Tailored training to suit career development – inclusive of both Hitachi product specific and high risk training.
  • Relocation assistance if required.
  • Opportunity to work on entirety of Hitachi range including the new EH-3 series trucks and EX-7 series excavators.
  • Supportive management who value your input in finding new and improved ways to achieve success.
  • Exclusive staff discount on a range of goods and services.
  • OEM training and opportunities for upskilling with access to the latest technologies.
  • Supportive mentors who value your input in finding new and improved ways to achieving success.
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work
#J-18808-Ljbffr

  • Product Support Advisor

    3 weeks ago

    Perth, Western Australia Austin Engineering Ltd Full time

    1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features.Austin Engineering Ltd provided pay range This range is provided by Austin Engineering Ltd.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range A$145,000.00/yr - A$156,000.00/yr Direct...

  • Product Support Advisor

    2 days ago

    Perth, Western Australia Buscojobs Full time

    About the CompanyWork with a global leader in heavy fabrication, specialising in buckets and trays for large-scale mining equipment (CAT, Komatsu, Hitachi).This is your chance to join a company recognised for reliability, product quality, and performance across the mining sector.The RoleAs a Product Support Advisor, you'll be the technical link between...

  • Product Support Advisor

    2 weeks ago

    Perth, Western Australia Austin Engineering Ltd Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Austin Engineering Ltd provided pay rangeThis range is provided by Austin Engineering Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$145,000.00/yr - A$156,000.00/yrDirect message...

  • Product Support Advisor

    4 days ago

    Perth, Western Australia Buscojobs Full time

    About the CompanyWork with a global leader in heavy fabrication, specialising in buckets and trays for large-scale mining equipment (CAT, Komatsu, Hitachi). This is your chance to join a company recognised for reliability, product quality, and performance across the mining sector.The RoleAs a Product Support Advisor, you'll be the technical link between...

  • Product Support Advisor

    3 days ago

    Perth, Western Australia Buscojobs Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.OpportunityWe currently have an exciting opportunity for a Product Support Advisor to join our Tom Price team for an exciting new project.If you consider yourself to be a personable professional with a real passion for providing genuine...

  • Product Sales Support Advisor Role

    4 weeks ago

    Perth, Western Australia Michael Page Full time

    Join to apply for the Product Sales Support Advisor Role role at Michael Page3 days ago Be among the first 25 applicantsJoin to apply for the Product Sales Support Advisor Role role at Michael PageSupportive and collaborative company cultureBe part of a respected organisation within the mining sectorSupportive and collaborative company cultureBe part of a...

  • Product Sales Support Advisor Role

    4 weeks ago

    Perth, Western Australia Michael Page Full time

    Join to apply for the Product Sales Support Advisor Role role at Michael Page3 days ago Be among the first 25 applicantsJoin to apply for the Product Sales Support Advisor Role role at Michael PageSupportive and collaborative company cultureBe part of a respected organisation within the mining sectorSupportive and collaborative company cultureBe part of a...

  • Product Support Advisor

    2 days ago

    Perth, Western Australia Buscojobs Full time

    The RoleAs a PSA, you'll split your time between hands-on mechanical work (50% on tools) and technical / product improvement tasks. You'll be the key link between the product and the client, providing both technical expertise and professional support.What's on OfferPermanent full-time position with long-term career prospects8 / 6 roster (dayshift) – other...

  • Client Service Associate

    1 day ago

    Perth, Western Australia Kestra Financial Independent Advisor Full time

    SummaryThe Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisors' time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner.Essential Duties and Responsibilities- Assist...

  • Travel Advisor

    60 minutes ago

    Perth, Western Australia Flight Centre Travel Group Full time

    OverviewHere at Travel Associates, we are one of a kind - Australia's leading luxury travel agency, certified great place to work, and known for delivering the best client service in the industry. We are growing our business with ambitious travel consultants to curate one-of-a-kind holidays and authentic experiences to our discerning clientele.Your...