Studio Coordinator

Overview

Studio Coordinator

Clerk Grade: 5/6

Annual Salary Range: $99,938 - $110,271 + superannuation

Employment Type: Ongoing, Full-time

Location: McKell - Haymarket, Sydney | Hybrid working with days onsite each week

About the team

We are looking for a motivated and organised studio coordinator to join the Video Production and Content Team within the Department of Customer Service. This high-performing team produces video and multimedia content for business units across the Department of Customer Service.

The Video and Content Production team works collaboratively with a variety of other teams such as the brand, social media, stakeholder engagement, and more.

This new role supports agencies such as SafeWork NSW, Fair Trading & Regulatory Services, Building Commission NSW, Service NSW and more in achieving communications objectives and is responsible for the coordination and operations of a new purpose-built video production studio serving agencies across Government.

About you

You are a motivated and creative team player with experience in an event, creative or video related role. You understand key production stages, including consultation, preparation, live switching and post-production while liaising with diverse stakeholders to understand and meet project requirements. With a solid appreciation of technical standards, technologies and accessibility requirements, you can work with a team to deliver high-quality engaging events. Whilst DCS offers flexible working arrangements, this role necessitates a high degree of attendance at our Sydney Office and the successful candidate will need to work out of the Sydney Office throughout the week as directed.

Your day-to-day

• Coordinate, manage and provide support for live stream events.
• Prepare and set up the studio for events and film shoots.
• Balance studio maintenance and upkeep alongside other competing priorities.
• Work both independently and collaboratively as part of a team.
• Operate with a sense of urgency and the ability to deliver under pressure.
• Excellent and collaborative team culture.

To be successful in this role you will bring:

• Excellent time management and stakeholder engagement skills
• Strong verbal and written communication skills and a collaborative approach.
• A genuine interest in technology and live event environments.
• A proactive, can-do attitude and professional outlook.
• Demonstrated experience with scheduling, booking and coordinating studio activities
• A commitment to ensure studio and equipment are in a state of readiness
• Lighting, Audio and Technical skills (highly regarded)
• Previous experience in a dedicated video/film studio environment (highly regarded)

What we need from you

Attach an up-to-date resume and a brief cover letter outlining how your skills and experience align to the role.

Please note that successful candidates will need to complete additional assessments as part of this recruitment process.

Salary Grade 5/6, with the base salary for this role starting at $99,938 base plus superannuation

For more information about the role description, please refer to the Role Description.

For enquiries relating to recruitment please contact Meg Rapley via Meg.Rapley@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date

Closing Date: Friday 19 September 2025 at 9:59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Meg.Rapley@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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