Senior Manager, Digital Trust and Accreditation Program

Senior Manager, Digital Trust and Accreditation Program

This opportunity is for a dynamic and experienced leader to take ownership of the accreditation stream within x15's digital identity initiatives. The Senior Manager, Digital Trust & Accreditation is a 1st line delivery role, accountable for achieving and maintaining scheme and regulatory accreditation across our digital identity services.

The role is both strategic and hands-on—leading end-to-end accreditation planning and execution, embedding compliance requirements into service design and delivery, and ensuring alignment with Group risk appetite through close collaboration with 2nd Line Risk and Compliance. You'll be responsible for overseeing the development of detailed documentation, preparing evidence for assurance assessments, and supporting the venture's readiness for external certification and regulatory engagement.

Key responsibilities

• Own and lead the digital identity accreditation stream ensuring alignment with the Digital ID Act, Accreditation Rules, Data Standards, Privacy and AML/CTF
• Manage end-to-end accreditation processes including readiness reviews, assessments, and certification activities
• Develop and maintain documentation of the digital identity data environment, including system boundaries, infrastructure, data flows, and third-party involvement
• Collaborate with product, engineering, risk, controls and portfolio teams to embed accreditation requirements directly into product, technology and operations
• Managing key compliance artefacts that support secure digital operations. This includes privacy and fraud assessments, breach response planning, security and accessibility evaluations, biometric and identity proofing documentation, authentication and cryptographic key management, and system design
• Oversee and ensure required controls are implemented, documented and traceable
• Oversee and manage all specified technical testing requirements, including engaging with stakeholders and independent assessors to complete assurance and systems testing, ensuring traceability to system requirements, applying a risk-based methodology, and delivering validated results aligned to completion criteria
• Partner with x15 and Group Risk and Compliance to validate documentation against Group standards

Qualifications / We're interested in hearing from people who have

• Financial services or regulated industry experience required
• Proven experience leading third party assurance and accreditation processes (e.g SOC 2, ISO 27001, PCI DSS)
• Extensive experience leading technical assessment activities (fraud management, information security, IT service management, protective security and business resilience)
• Expertise utilising Group Risk and Control frameworks including Control Assessment Program (CAP), Risk and Control Self-Assessment (RCSA)
• Knowledge of interpreting regulatory requirements and standards
• Expertise in governance from an operational risk and compliance point of view
• Experienced in drafting and maintaining risk, controls and policy documents
• Experience in program delivery, project management, or regulatory change
• Excellent communication and organisational skills
• Strong stakeholder engagement and coordination skills
• Risk mindset and adaptability in a fast-paced environment
• Tertiary qualifications in business, communications, project management, or related fields
• Certifications in Agile, project delivery, or change management are a plus (but not required)

Why Join Us?

• Enjoy a flexible and dynamic startup environment
• We nurture a safe space for our people to show up as they are
• Competitive salary and bonus structure
• Opportunities for professional growth and development
• Access to the best in class benefits that CommBank offers

We're committed to creating a workplace that supports long-lasting and meaningful careers for everyone. Your unique skills and perspective might be just what we're looking for

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management and Strategy/Planning

Industries

• Financial Services and Banking

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