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4 weeks ago

Sunshine Coast, Australia Sapphire Support Full time

$34.60 P-time Base – $43.22 Cas per hr - SCHADS

Do you wish to go to work and finish your day with a "I feel Good" mindset

Sapphire Support is a Disability & Mental Health specialist in the SIL-SDA-CP ADL space. We are growing and inviting experienced and passionate Support Workers to join our Sunshine Coast Part-time/Casual Pool. Whether you're looking to broaden your experience, work across diverse locations, or find your best fit — we're here to support your journey.

Why Join the Sapphire Perm/Part-time Casual Pool?

Find your new work home:

  • Work across different locations and teams (Variety is the spice of life)
  • Experience supporting a variety of disabilities
  • See where you flourish before committing long-term

How we support you:

  • Paid training: We provide training shifts (buddy) with participants, so you know what we know
  • We provide detailed information in house manuals, with easy reference when on shift.
  • Via our software system, you have access to group chats to see what other support professionals are saying, so you are fully informed.
  • You have direct access to your Team Leader and/or Client Support Officer; additionally, you can contact the Operations Manager or the CEO, who has an open-door policy.
  • Above-award rate for Sleepover allowances
  • We link sleepovers with good-length shifts to make it worthwhile.
  • Early access to shifts (rosters released 2–3 weeks in advance), and a master roster will be introduced, providing 3 to 4 weeks' notice.
  • If you work weekends and exceed 10 weekends in a year, you receive an extra week's annual leave (if permanent part-time).

Your health matters:

  • Free Employee Assistance Program (EAP)
  • Free NGO online courses for skill and learning development

You are part of the Sapphire Family:

  • Sapphire is a NDIS-registered provider built on transparency, integrity, dignity, support, and teamwork.
  • We foster an inclusive culture where team members and participants matter equally.

What We're Looking For:

You will need or be prepared to obtain:

  • At least 12-18 months' experience in SIL environments
  • A calm, non-judgemental approach with strong professional boundaries
  • Ability to deflect and reduce trigger points for participants
  • Flexibility to work across various shifts, including overnight and weekends, with short-notice availability
  • Certificate III or higher in Disability (or willingness to undertake training)
  • Confidence supporting participants with diverse and complex needs, including intellectual or physical disabilities, dementia, epilepsy, diabetes, catheter management, hoisting, and high personal care (training available)

Where You Might be Required to Work:

Locations include (but aren't limited to): Nambour, Banya, Nirimba, Baringa, Landsborough, Buderim, and Bli Bli.

What You'll Need:

  • NDIS Worker Screening Check (or Yellow Card)
  • Reliable car with comprehensive insurance
  • Smartphone with data
  • Completion of NDIS 'Quality, Safety and You' module

How to Apply:

If this sounds like you and you wish to join the Sapphire Family, apply today and be part of a values-driven team making a real difference.

Sapphire Support is a fully registered NDIS provider on the Sunshine Coast, specializing in mental health, psychosocial disorders, and complex disabilities. We value internal promotion and are committed to your professional growth. Our collaborative environment ensures team members work together to help participants achieve their goals.

Perks and Benefits:

  • Workplace Employee Support Service (EAP)
  • Additional financial support for overnight stays above NDIS rate card
  • Five weeks annual leave for permanent/part-time staff working 10 weekends a year
  • Jobs board for extra shifts matching your availability
  • Training shifts and development opportunities
  • Free NGO online courses for industry-standard updates
  • Support worker career progression and internal promotion opportunities
  • Open communication channels with leadership, including the CEO's open-door policy
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