Support Coordination

3 weeks ago

Brisbane, Queensland, Australia Plan Partners Full time

Plan Partners is Australia's trusted NDIS plan management and support coordination provider.

As a Support Coordinator, you will embody our core values such as Customer Always and Everyone Matters, providing participants with access to supports to live independently and achieve their goals. Your day-to-day activities may include setting up service agreements, preparing plan reviews, conducting risk assessments, attending care team meetings, and providing support when issues arise.

You will have the flexibility to plan your day, focusing on supporting your customers.

We will equip you for success with specialised training, regular coaching, and an experienced team to support you.

What you will bring to the role:

  • Empathy, resilience, excellent time management, and a commitment to a people-focused culture.
  • Proven success in meeting productivity and activity targets.
  • Experience in Portfolio and Stakeholder Management.
  • A strong work ethic and resilience.
  • A current Australian driver's license, a well-maintained vehicle meeting safety standards, and comprehensive car insurance.
  • NDIS Worker Screening Check and Working with Children/Vulnerable People checks as per legislation.

What we offer:

  • A strong people-first culture.
  • Flexible/hybrid working arrangements.
  • Novated lease benefits and discounts.
  • 12 weeks paid parental leave and access to our Parents Portal.
  • Exempt Employee Share Plan.
  • Paid Income Protection Insurance under our default Super plan.
  • Access to various learning and development programs.
  • Career break and volunteering leave.
  • Employee Assistance Program and annual Flu vaccination.
  • Lifestyle Rewards program.

We are committed to Diversity, Equity & Inclusion, valuing all differences. We encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from diverse backgrounds, including those caring for or living with disability.

Applicants must hold, or be willing to obtain, a valid NDIS Worker Screening Check and a Working with Children or Vulnerable People Check, as per legislation.

Additional benefits include:

  • Novated leasing benefits and discounts.
  • Paid parental leave and access to our Parents Portal.
  • Comprehensive career development opportunities.
  • Sonder digital wellbeing platform for 24/7 support and annual flu vaccinations.
  • Income Protection Insurance for members of the MMS Default Super Fund.
  • Exempt Employee Share Plan.

We foster an environment where all individuals are valued and respected, encouraging applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ individuals, and culturally diverse applicants.

We support hybrid working and are open to discussing flexibility.

All successful candidates will undergo background checks, including criminal history and ASIC checks, and an NDIS Worker Screening Check if applicable. All information will be kept confidential.

We acknowledge the Traditional Custodians of the lands where we work and learn.

If you identify as a person living with a disability and need adjustments in the recruitment process, please contact us at mmsgrouprecruitment@mmsg.com.au.

About Us

Since October 2016, Plan Partners has grown rapidly to become Australia's leading expert in NDIS Plan Management and Support Coordination. We collaborate with service providers, governments, and stakeholders to shape the NDIS and empower people with disabilities to live fulfilling lives.

We offer a positive, open-culture environment and support your talent development and career growth.

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