Business Development Manager commercial Broker

2 weeks ago

Sunshine Coast, Australia NAB Full time
  • You'll be providing an unrivalled service experience to our Brokers that will delight them and the customers they introduce to us and help both achieve their personal and business goals through a strong Business Banking partnership.
  • Be part of a high performing team that's unique in banking and will open numerous career paths for you.
  • Be rewarded and recognised for the value you bring to this Brisbane based team, specifically working in Brisbane's CBD and North Brisbane side.
  • You will work closely with Kerry Smith our Senior Business Development Manager.
In this role, you will:
  • Originate business lending and paired lending applications exclusively for broker-introduced customers in QLD.
  • Generate revenue through discovery and execution of lending and non-lending needs of the customer.
  • Identify and promote the bank's products and services exclusively to broker-introduced customers.
  • Undertake proactive calls to your broker network you share with your NCB Senior BDM to build broker relationships and support business development.
  • Create Broker loyalty through delivery of exceptional service to broker and customer.
  • Undertake Market Education Program sessions and Broker Professional Development events in conjunction with your Senior NCB BDM to ensure the NAB Commercial Broker's value proposition is realised. Discuss lending scenarios and structure with broker panel. Respond to simple queries regarding product, policy, and process to make it easier for Brokers to do business with us.
  • Conduct regular planned Sales Calls from NAB's existing panel of Brokers with structured objectives and outcomes. Capture all Sales Calls and activity using Customer Record Management System (Salesforce). Manage and leverage stakeholder relationships to deliver a comprehensive, competitive, and quality service experience to broker businesses.
We are excited about the impact you'll make with NAB. We're searching for candidates who can bring:
  • Strong track record of meeting calling targets activity.
  • Prepared to problem solve simple Broker problems and issues.
  • Demonstrated teamwork to accomplish shared key performance measures.
  • Adept at working with customers to uncover their needs and deliver appropriate solutions.
  • Superb time management and feels at ease delivering to high demand.
A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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