Client Manager

4 weeks ago

Sydney, New South Wales, Australia GSA Insurance Brokers Full time

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Due to the growth of our hospitality portfolio, we have an exciting new opportunity and are looking for a Client Manager or Senior Client Manager to join our Hospitality team. This role is based in our Sydney office in The Rocks.

Main objectives


• Management of a portfolio of hospitality clients


• Gather underwriting information and understand risk profile and foresee clients' insurance needs


• Organise and attend renewal and new business meetings and understand the specific insurance requirements for clients


• Building and maintaining positive ongoing relationships with clients and underwriters


• Marketing and new business initiatives in order to further develop the client portfolio, including attendance at industry conferences and entertaining current and prospective clients (Interstate travel and working outside of standard business hours is required)


• Provide advice and a high level of customer service to all clients across the portfolio


• Staying abreast of changes within the insurance market and clients' industry sectors

Knowledge & Experience


• At least 5+ years relevant insurance broking or underwriting experience, or alternatively management or business development experience in the hospitality industry


• The ability to build and develop relationships and liaise with clients at all levels, and ability to have difficult and robust conversations


• An understanding of client confidentiality


• The ability to work well in a team environment


• Strong negotiation, account management, analytical and organizational skills


• Strong written and verbal communication and interpersonal skills


• Self-motivated with personal drive and ambition


• Administrative and IT skills, Skills in Microsoft Word, Excel, Outlook and PowerPoint

Education & Qualification


• A University degree or equivalent education is highly regarded

Some of our benefits and perks

You will become part of GSA's energetic, determined and vibrant culture. Some of our employee benefits include:


• Competitive remuneration structure: We have competitive salaries and bonus schemes to reward our staff for their contributions


• Social events: Our staff enjoy a host of social events with our Picnic/Beach Day, End-of-financial year parties, Family BBQ's and End of Year celebrations


• Travel insurance benefits: Enjoy comprehensive travel insurance for you and your family


• Salary continuance: Feel secure knowing you will be looked after should you be unable to work


• Employee training: GSA focus on improving the skill set and technical knowledge of our staff


• Flexible work arrangements available


• Health and Well-being Benefits: GSA staff receive a wide range of Health and Well-being perks such as Skin Checks, Flu Vaccinations, Education Seminars and comprehensive EAP support

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesInsurance

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