Administration Clerk

Administration Clerk role at Team Global Express

Join to apply for the Administration Clerk role at Team Global Express.

Location: Singleton, NSW

Hours: Monday to Friday, 10:00 AM – 6:00 PM

Bring your attention to detail, people skills, and passion for service into a dynamic logistics environment. We are currently seeking an enthusiastic and reliable Administration Clerk to join our team at the Singleton depot. This role plays a vital part in ensuring smooth day-to-day operations, with a strong focus on customer service, accuracy, and efficiency. If you enjoy variety in your day, thrive in a busy office environment, and take pride in helping things run smoothly behind the scenes—this is the role for you

Key Responsibilities

• Answer and direct incoming phone calls
• Action and respond to customer service emails and Salesforce enquiries
• Assist customers with depot collections, drop-offs, repacks, and damages
• Investigate freight escalations and manage unidentified freight
• Complete daily data entry, including raising consignment notes and updating internal systems
• Scan finance copies and close driver manifests
• Conduct internal audits and complete general admin tasks as required
• Provide timely, accurate, and professional support to both internal and external customers

What You'll Need To Succeed

• Previous experience in administration, clerical support, or customer service (transport/logistics preferred but not essential)
• Strong communication skills – written and verbal
• Good computer skills and confidence using internal systems
• A friendly, helpful attitude and a willingness to go the extra mile
• High attention to detail and the ability to multitask under pressure
• A team player mindset with a proactive approach to problem solving

What's In It for You?

• Monday to Friday daytime hours – enjoy your evenings and weekends
• Supportive team environment in a well-established national brand
• On-the-job training provided with opportunities to grow
• Join a company that values safety, service, and career development

Apply Now Be a part of the team that helps keep Australia moving. If you're organised, customer-focused, and ready to take the next step in your administration career, we want to hear from you

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.

Why TGE: We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond.

Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other Things To Note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.

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