Event Executive

3 weeks ago

Alice Springs, Northern Territory, Australia Crowne Plaza Alice Springs Lasseters Full time

An exciting opportunity to live and work in the red-center as an ASPCC Event Executive. Salary: $60,000 - $70,000 based on experience - Australian citizen or hold a valid working visa.

Lasseters is the centre of Entertainment in Alice Springs, the Alice Springs Convention Centre forms part of the Lasseters Casino and our IHG Crowne Plaza hotel.

The Alice Springs Convention Centre, with an abundance of natural light and spectacular views of the MacDonnell Ranges, offers a unique destination, the true outback.

Purpose of Position

The Event Executive is responsible for attracting new clients, preparing quotes for potential clients, proactively tracking all requests, satisfying clients in all areas relevant to the event, supporting and coaching colleagues in the event team and handing over and explaining event plans to operational management, to ensure all involved have the tools to be successful.

Working Relationships

Responsible to: ASPCC Manager

Key responsibilities

  • Co-ordinate event details with clients to include but not limited to: menus, beverages, room layouts, audio visual equipment, schedules, themes, décor, entertainment, exhibitions, accommodation, billing details, invoicing, floor plans, delivery of store requisitions as required, final numbers, etc.
  • Ensure that event details are clearly communicated to all parties in a professional and timely manner.
  • Organise and conduct Convention Centre familiarizations and client appointments.
  • Regular liaison between the Convention Centre Manager and Event Executives to ensure consistency in information and follow through with event requirements.
  • Assisting and coaching Convention Centre Event Executives skills sets and professional development within events.
  • Work collaboratively with Convention Centre Manager, develop ideas for increasing revenue and managing expenditure.
  • Be aware of in detail the 12 weeks ahead of listed events.
  • Along with the team of Event Executives, achieve and exceed sales targets and customer service standards.
  • Work closely with ASPCC manager and ASPCC Ops Manager.
  • Liaise daily with key departments leaders.
  • Ensure working hours are flexible to cater for the needs of events.

Experience and Competency

  • I have hospitality qualification or equivalent and/or formal qualifications that enables me to be successful within this position.
  • Minimum 5 years in event coordination, essential.
  • Previous banquets operations experience.
  • Food & Beverage operational knowledge.
  • I have experience with Opera software system.
  • An understanding of MYOB, Word and Excel.
  • Ability to build, maintain and strengthen existing customer and staff relationships.
  • Ability to perform under pressure in a fast-paced environment, taking the initiative, prioritizing, working collaboratively.
  • Motivated to learn new skills and techniques.
  • Strong people relations, listening, cultural awareness, and negotiation skills.
  • Smart and tidy in appearance, and when appropriate, Lasseters uniform.
  • Flexible, reliable, and responsive to a range of work situations.
  • Good written and verbal communication skills.

General

Travel on official business may be required. An NT Driver Licence and Motor Vehicle is required. Some flexibility with hours of work (occasional evening/weekend work required).

We offer you

  • Staff benefits, health club, 25% discount on food and beverages across Lasseters Operations.
  • Meals provided while you are on eligible shifts.
  • Uniforms are provided and laundered.
  • Professional development, training, and career advancement.
  • IHG Employee Benefit Programme Membership.
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