Business Account Manager
4 weeks ago
Business Account Manager (6-Month Contract) – Queensland
Australia Post is delivering like never before. This fixed-term role has strong growth potential in the Queensland eCommerce market with significant investment in the South East Queensland region. The role involves managing a portfolio of 100-150 small business customers based in Queensland, ranging from up-and-coming eCommerce businesses to B2B manufacturers and other freight service users. The position offers an opportunity to exceed sales targets, participate in a market-leading incentive scheme, and work in a positive, team-oriented environment with clear progression pathways.
You will be responsible for establishing and managing the commercial aspects of relationships with your portfolio, taking ownership of your customers, and treating your portfolio as your own growth business.
To apply
Apply below
Responsibilities- Drive commercial decisions during contract renewal and negotiation processes.
- Retain customers and help them navigate Australia Post's business and customer service infrastructure to delight them.
- Engage with customers to understand upcoming business requirements and maintain ongoing communication.
- Expand existing contracts, increase share of wallet, and identify opportunities to deliver new products and services.
- Make outbound sales calls to new businesses and lapsed customers to bring them into your accounts and achieve revenue targets.
- Some proactive sales experience with a track record of developing business or making sales.
- A high level of motivation, the ability to work autonomously, and time management focused on revenue growth.
- Ability to spot opportunities, hunt for new business, and be a key team player with a desire to grow within the team and actively participate in in-office sales activities.
You will be driven to grow and develop, looking for opportunities to continuously improve and exceed sales targets, and take charge of your own development.
Sales is a core driver of Australia Post's business; as the face to the customer you will be a pivotal contributor to revenue growth and your own career trajectory.
Benefits and InclusionYou will benefit from a market-leading sales incentive scheme alongside a generous base salary with transparent criteria for overperformance. You will be part of an inclusive and welcoming team with opportunities for growth. Our Queensland management team largely comes from the sales team through internal promotions.
We acknowledge the Traditional Custodians of the land on which we operate and are committed to an inclusive workplace for people from all walks of life. We encourage applications from all ages, genders and backgrounds, including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+, and Refugees. We are Disability Confident Recruiter and strive for a barrier-free recruitment process and workplace. For any questions, please contact our Diversity & Inclusion team at inclusivecareers@auspost.com.au
We're delivering together.
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