Housekeeping Supervisor

2 weeks ago


Byron Bay, Australia Discovery Parks Full time

About Us
G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has a truly national footprint of over 300 holiday parks, including 85+ fully owned and operated parks. The largest park network in the country, we're about authentic Australian holiday experiences and inviting all Aussies to say g'day to more of Australia. The jewel of the NSW North Coast is Byron Bay - gorgeous beaches, lush green hinterland and an irresistible relaxed pace. Just two kilometres from the chic town centre is Discovery Parks - Byron Bay. With exceptional holiday park facilities, including Byron's Barrel Waterpark, you'll never want to leave our peaceful oasis. Start with a walk to the Byron Bay lighthouse at Cape Byron, Australia's easternmost point. Family-friendly Main Beach, Clarke and Wategos Beaches are great for beginner surfers, and Little Wategos – Australia's easternmost beach - is only accessible on foot. Discover fantastic local produce and handmade goods at Byron Bay's many markets.

The Role

Overseeing the housekeeping department where you will direct a medium sized team to ensure all guest accommodation is serviced daily in line with the operational checklists.

Duties
  1. Complete hands-on training of all housekeeping personnel
  2. Effective communication within the department, front office and guests by providing updates on changes to resort products, improvement to guest satisfaction and team performance
  3. Report maintenance requirements for guest accommodation and public areas to the Maintenance Manager, monitoring to ensure prompt action has been taken
  4. Ensuring rooms for new staff arrivals are prepared
  5. Ensuring the staff communal areas are kept clean and well stocked for toiletry needs
Skills & Experience
  1. Previous experience in a Housekeeping Management role
  2. High levels of energy and enthusiasm
  3. Exceptional attention to detail
  4. Ability to lead a team and create a fantastic work environment
  5. A fun, energetic, hardworking and lively personality
Benefits
  1. Discounted accommodation for you, your family & friends across the G'Day network of parks
  2. Discounted products from our G'Day Rewards Partners
  3. Future opportunity within the company
  4. Working holiday
  5. EAP Discover more to life - APPLY NOW

This role includes extensive manual handling tasks including lifting up to 20kg, kneeling and squatting, as well as handling chemicals and utilising machinery.
**Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.

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