Property Management Team Leader

To exceed the expectations of our clients by providing a highly personalised, at all times reliable service, that always leads to a positive result.

Ray White Broome, Derby & Port Hedland is seeking an experienced and motivated Team Leader to take charge of our Property Management operations across multiple locations.

Reporting to the General Manager and Managing Director, you will oversee a dynamic team of 8 Property Managers in our Subiaco office and 6 Property Management Assistants across the North West (WA).

This pivotal leadership role is about more than just management — it's about mentoring, growing, and inspiring your team, while also driving the growth of our Property Management business by increasing portfolio sizes. You will be supported by our leadership team while being entrusted with the autonomy to lead the department, make key decisions regarding staff, and continually optimise processes to drive excellence.

• Provide mentoring, coaching, and training for all PM team members across residential, commercial, and business development portfolios.
• Lead and inspire an already high-performing team culture across multiple offices.
• Drive the growth of the Property Management portfolio and revenue, meeting KPI and business targets.
• Ensure compliance, process improvement, and consistent delivery of high standards.
• Handle escalated client matters with professionalism and effective resolution.
• Travel to Broome, Derby, and Port Hedland offices quarterly or as required, with weekly online check-ins with regional teams.
• Recruit, train, and retain top talent across the Property Management department.
• Produce monthly performance, KPI, and market reports for the leadership team.
• Support trust accounting functions as needed.

We are seeking a confident, strategic, and solutions-focused leader with a strong Property Management background. You will be highly organised, detail-driven, and motivated to both support your team and grow the business. Importantly your people and relationship skills will be fully utilised in providing a supportive, empathic yet highly driven culture.

You'll also have:

• WA Property Managers Registration (preferred not essential)
• Strong knowledge of or willingness to learn property management systems (Property Tree, Property Me, Inspection Express)
• Proven leadership and mentoring skills with an empathetic approach
• A proactive, adaptable, and collaborative approach

Competitive senior salary package aligned with experience, plus KPI bonuses.

Company-sponsored High Performance Leadership Course within your first 3 months.

Ongoing professional development and growth opportunities.

Support from a passionate leadership team including the General Manager, Managing Director and Business Coach.

A dynamic, collaborative culture across Perth and the North West.

Ready to Lead?

If you are ready to take the next step in your career and lead one of WA's most dynamic Property Management teams, we would love to hear from you.

Please send your resume to Emily Nelson, General Manager or call for a confidential discussion:

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Do you have a current Australian driver's licence?

The Ray White Group encompasses a collection of diverse yet interconnected businesses, united by a shared heritage that dates back to 1902. Our journey commenced in the humblest setting of Crows Nest, a frontier town in regional Queensland, where the first Ray White office originated. Over the course of more than 120 years, we have experienced remarkable growth, currently 12 businesses within the group, more than 1,000 offices in our network, and close to 300 corporate team members.

We are dedicated to creating an exceptional environment that empowers our talented individuals to forge outstanding careers and reach their full potential. Our business is founded on curiosity and a desire to learn.

Perks and benefits: Stunning city centre office spaces; Access to our Wellbeing Platform: TOGETHER; Employee discounts; Learning & Development.

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