Property Management Team Leader

3 days ago

Perth, Western Australia Ray White Full time
Our Mission
"To exceed the expectations of our clients by providing a highly personalised, at all times reliable service, that always leads to a positive result."
About the Role
Ray White Broome, Derby & Port Hedland is seeking an experienced and motivated Team Leader to take charge of our Property Management operations across multiple locations.
Reporting to the General Manager and Managing Director, you will oversee a dynamic team of 8 Property Managers in our Subiaco office and 6 Property Management Assistants across the North West (WA).
This pivotal leadership role is about more than just management — it's about mentoring, growing, and inspiring your team, while also driving the growth of our Property Management business by increasing portfolio sizes.
You will be supported by our leadership team while being entrusted with the autonomy to lead the department, make key decisions regarding staff, and continually optimise processes to drive excellence.
Key Responsibilities

Provide mentoring, coaching, and training for all PM team members across residential, commercial, and business development portfolios.
Lead and inspire an already high-performing team culture across multiple offices.
Drive the growth of the Property Management portfolio and revenue, meeting KPI and business targets.
Ensure compliance, process improvement, and consistent delivery of high standards.
Handle escalated client matters with professionalism and effective resolution.
Travel to Broome, Derby, and Port Hedland offices quarterly or as required, with weekly online check-ins with regional teams.
Recruit, train, and retain top talent across the Property Management department.
Produce monthly performance, KPI, and market reports for the leadership team.
Support trust accounting functions as needed.

About You
We are seeking a confident, strategic, and solutions-focused leader with a strong Property Management background.
You will be highly organised, detail-driven, and motivated to both support your team and grow the business.
Importantly your people and relationship skills will be fully utilised in providing a supportive, empathic yet highly driven culture.
You'll also have:

WA Property Managers Registration (preferred not essential)
Current driver's licence (essential)
Strong knowledge of or willingness to learn property management systems (Property Tree, Property Me, Inspection Express)
Proven leadership and mentoring skills with an empathetic approach
A proactive, adaptable, and collaborative approach

What We Offer

Competitive senior salary package aligned with experience, plus KPI bonuses.
Company-sponsored High Performance Leadership Course within your first 3 months.
Ongoing professional development and growth opportunities.
Support from a passionate leadership team including the General Manager, Managing Director and Business Coach.
A dynamic, collaborative culture across Perth and the North West.

Ready to Lead?
If you are ready to take the next step in your career and lead one of WA's most dynamic Property Management teams, we would love to hear from you.
Please send your resume to Emily Nelson, General Manager or call for a confidential discussion:
Office: 9192 2122 Email: **************@raywhite.com

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