Administration Officer
2 weeks ago
- Join an established provider of Community Aged Care Services
- Make a real difference in the lives of older people
- Free On-Site Parking
- $65,000 per annum (pro rata, 4 days per week) plus salary packaging benefits to boost your take-home pay
About the Role
We are seeking a highly motivated and enthusiastic Administration Officer to join our dynamic Community Services Team. You will be an integral part of the well-established Home Care Team, ensuring Home Care consumers receive optimal service delivery and care in the community. The position is 9am - 5pm, 4 days per week, based at our Moubray Street Melbourne office with a work-from-home option available.
Key Responsibilities:
- Provide customer service excellence
- Liaise with clients, families, care staff, and external providers
- Perform general administrative duties (e.g., invoicing, mailouts)
- Promote Royal Freemasons as a provider of choice
- Manage rostering to meet consumer needs and preferences
Key Requirements:
- Excellent communication and customer service skills
- Outstanding problem-solving abilities with a 'can-do' attitude
- Highly developed computer skills and ability to learn new systems quickly
- Ability to work autonomously and as part of a team
- Highly organized with great attention to detail
Desirable but Not Essential:
- Experience using client management/rostering systems (e.g., Health metrics, e-Case, PHC)
- Community Aged Care knowledge
- Certificate in Community Aged Care (or similar)
What We Offer:
- A warm and friendly team environment where your ideas and contributions are valued
- Salary Packaging - as a Not-for-Profit organization, we offer salary packaging up to $15,900 per annum, plus relevant fees, significantly increasing your take-home pay. You can also salary package meals, entertainment, holiday accommodation, and facility hire expenses up to $2,650 per annum.
About Us
We are a reputable Not-for-Profit provider of Aged Care Services across Residential, Home Care, and Retirement Living sectors, with locations across Melbourne and regional Victoria. Our staff benefit from excellent learning and career opportunities, great resources, and a reputation for excellence in care.
Royal Freemasons is committed to providing a safe workplace, including a smoke-free environment and an influenza vaccination program.
All employees must obtain a satisfactory police check and evidence of flu vaccination.
Recruitment agencies are kindly requested not to contact us.
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