Commercial Credit Policy Manager

Commercial Credit Policy Manager | BOQ Group

Join to apply for the Commercial Credit Policy Manager | BOQ Group role at BOQ Group

Commercial Credit Policy Manager | BOQ Group

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Join to apply for the Commercial Credit Policy Manager | BOQ Group role at BOQ Group

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About The Role

Join BOQ's Group Risk team and make a meaningful impact by supporting a diverse range of customers.

About The Role

Join BOQ's Group Risk team and make a meaningful impact by supporting a diverse range of customers.

We are seeking a detail-oriented and proactive professional to lead the development and maintenance of policies in alignment with BOQ's strategic objectives and evolving regulatory requirements. This role is responsible for the timely review and enhancement of policies, coordination of approved changes with key stakeholders, and ensuring consistency across related processes, procedures, and training.

You will also be involved in the preparation and administration of Delegated Approval Authorities (DAAs), including the creation, maintenance, and termination of DAA records as needed. The ideal candidate will demonstrate a strong commitment to BOQ Group's values—Spirited, Optimistic, Curious, Inclusive, Accountable, and Lionhearted—supporting our purpose of Building Social Capital through Banking.

About You

To be successful in this role, you will bring extensive experience in lending and credit management, including exposure to policy-related functions. You will demonstrate a strong understanding of risk—particularly policy risk—and possess the ability to interpret legislation and legal guidance effectively.

A sound knowledge of the commercial banking market, competitor products, and broader industry drivers is essential, along with the capacity to adapt to ongoing change. You will have excellent written and verbal communication skills, strong stakeholder engagement capabilities, and a proven ability in negotiation, dispute resolution, decision-making, and problem-solving.

A high level of attention to detail, along with the ability to prioritise effectively in a dynamic environment, will be key to your success in this position.

About Us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group

Our Benefits

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
• Purchase additional annual leave - Need more time off? You can buy extra leave days.
• Discounted private health insurance plan - Take care of your health with our special rates.
• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
  
  

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community

How To Apply

To apply for this role at #boqgroup #grouprisk, follow the links or apply via our Careers Page.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Applications close on Sunday, 3rd August 2025.

We encourage you to apply as soon as possible, as shortlisting may begin prior to the closing date.Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement, Finance, and Accounting/Auditing
• IndustriesBanking, Financial Services, and Accounting

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