Partnerships Manager, SMB

2 days ago

Melbourne, Victoria, Australia DoorDash Full time
Overview

Partnerships Manager, SMB at DoorDash. The role focuses on managing a large portfolio of SMB restaurants in Australia, acting as a strategic growth partner to drive revenue, retention, and product adoption through data-informed strategies and cross-functional collaboration. This is a hybrid role with 3 in-office days per week.

Responsibilities
  • Own a book of high-potential SMB restaurants and build strong, trusted relationships
  • Develop growth plans that drive revenue, boost retention, and create win–win outcomes
  • Analyze data to flag risks, identify upside, and act quickly on opportunities
  • Collaborate cross-functionally to remove blockers and unlock impact
  • Surface insights, trends, and feedback to shape better outcomes for merchants
  • Share expertise with the team to help others succeed
Qualifications
  • 6+ years of relevant experience, including 4+ years in account management or customer success
  • Proven track record of growing accounts and managing a large book while driving outcomes
  • Commercial mindset with the ability to turn data into action
  • Clear, collaborative communicator and strong storyteller
  • Thrives in high-growth, fast-paced environments; adaptable and solutions-focused
  • Team player who collaborates and helps others win
About DoorDash

DoorDash empowers local economies by connecting merchants, Dashers, and consumers through technology and logistics. We are committed to supporting employees' happiness and well-being with comprehensive benefits and perks. We value diversity and inclusion and strive to create an inclusive environment for all employees.

Equal Opportunity

We're committed to growing and empowering a more inclusive community and hire diverse teams from all backgrounds and experiences. If you need accommodations, please inform your recruiting contact upon initial connection.


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