Organisational Change Manager, ACT Government Contract

PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.

Organisation Change Manager, ACT Government

• 12 months + possible extension up to 6 months
• Possession of, or the ability to rapidly obtain, an ACT/ AGSVA Baseline Clearance is mandatory
• Gungahlin - working location
• Closing application date: 11 Sep 2025

The Change Manager will play a critical role in driving successful organisational change for the Payroll Capability and HR Management Program (PC-HRM). The program is a true, people, process and technology program with a significant focus on process and people for this role.

As a change manager, you will drive efforts to maximise change adoption, manage stakeholder relationships, and ensure successful project outcomes. The primary responsibilities will include bringing to life change management strategies and plans to deliver the changes successfully.

This role reports to the Senior Business Change Manager.

The program uses Managing Successful Programmes (MSP) and the Change Manager will need to understand what this is.

The program is strongly focussed on delivering the agreed benefits, and therefore an appreciation of how to link this to the change work at hand is important.

WHAT YOU WILL DO

Support and deliver the full lifecycle of change within the ACT Government Directorates and with the Program team.

Particular focusses will be on:

1. Engaging with business stakeholders to understand the impacts of change.
2. Through the change impact process, working with stakeholders to identify where there are gaps with business processes and standard operating procedures (SOPs) and supporting the business to augment/create/build them.
3. Work with the Change Management team in line with the program timelines and build agreed change management collateral through the full lifecycle of change including:

• communication and enablement
• measuring benefits
• change readiness activities
• risk and issue identification and management where applicable
• continuous improvement
• organisational culture and readiness

WHAT YOU REQUIRE

The information below describes the capabilities that are required to perform the duties and responsibilities of the position.

Professional/Technical Skills and Knowledge

1. Proven experience managing change in a complex organisational environment.
2. Relevant tertiary education in Business, Organisational Psychology, Change Management or related field.
3. Experience in organisational change management and/or relevant industry certification.
4. Understanding MSP principles and methodologies and/or willingness to be trained in MSP and benefits management.
5. Strong skills with identifying where change impacts will occur
6. Has the capability to understand business process impacts for stakeholders
7. Act as a steward and enable stakeholders to improve business processes in their environment
8. Have the capacity to support stakeholders when experiencing the discomfort of change
9. Excellent communication, negotiation, stakeholder engagement and influencing skills.
10. Ability to navigate complex organisational structures and manage ambiguity.

Behavioural Capabilities

1. Self-management, demonstrating the ability to deliver agreed outcomes by taking initiative and engaging with the required resources within the Program delivery team.
2. Ability to establish and maintain effective and diverse relationships, through collaboration, engagement, responsiveness, and influence.
3. Adaptability in changing circumstances managing multiple priorities and demands and demonstrating resilience in a complex environment.
4. Demonstrate a commitment to work, health and safety and displays behaviours consistent with the ACT Public Service Values and Signature Behaviours.

If you meet these requirements, please apply now or for a confidential discussion please call Athena Yung on 0491 451 213 or reach out at Athena.Yung@persolapac.com

PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

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