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TCCS ICT Business Partner

2 weeks ago


Canberra, ACT, Australia ACT Government Full time $169,551 per year
Closes: 17 July 2025

Classification: Senior Officer Grade A
Salary: $169,551 plus superannuation
Position No: 18271
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 26 June 2025
Contact Officer: Anuj Saraogi on ************ or ***

Details:

POSITION OVERVIEW
The role is responsible for the on-going management of the Directorate ICT Business Systems, system life cycle management, associated interfaces and other essential ICT services. The role will be required to ensure strategic alignment to the Directorate, DDTS and ACT Government initiatives. This will require liaison and negotiate with relevant stakeholders, including external vendors to ensure the optimal performance of applications. The role manages a team of technical resources responsible for various components of the business system provision, whilst ensuring effective service provision from DDTS's core ICT services teams.

WHAT YOU WILL DO

  1. Lead and manage the ICT embedded team. This includes contributing to the development and implementation of business plans, policies and strategies designed to ensure the effective and efficient delivery of ICT services, business systems and related activities for the Directorate.
  2. Lead and manage resources to ensure business objectives are achieved, providing advice and guidance in an ICT context across a complex public sector environment.
  3. Consult with business system owners, plan and develop innovative, robust and responsive business solutions for the Directorate. Maintain and support a number of business and directorate critical applications as per agreements with business system owners.
  4. Promote development methodologies and standards that support the ACT government policies and cloud first strategy.
  5. Provide representation at internal forums and committees to ensure effective communication and collaboration.
  6. This position does involve direct supervision of up to 15 staff members.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other Requirements:

WHAT YOU REQUIRE

The information below describes the capabilities that are required to perform the duties and responsibilities of the position.

  1. Leads substantial improvement programmes. Seeks out, identifies, proposes, and initiates capability improvement activities within the organisation typically driven by the need to enhance performance, satisfy new business opportunities or to respond to external drivers. Selects frameworks, approaches and techniques for use. Plans and manages the evaluation or assessment of organisational capabilities. Devises solutions and leads change initiatives including communication, transition and implementation activities. Takes action to exploit opportunities to deliver measurable, beneficial impacts upon operational effectiveness. Monitors international, national, and sector trends in order to establish the needed capability.
  2. Provides organisational leadership and guidelines to promote the development and exploitation of specialist knowledge in the organisation. Maintains a network of recognised experts (inside and/or outside the organisation) who can deliver expert advice in areas relevant to the organisation's current and future needs. Provides input into professional development planning across a significant part of the organisation to further the development of appropriate expertise.
  3. Ensures that all stakeholders adhere to the strategic management approach and timetables. Collates information and creates reports and insights to support strategy management processes. Develops and communicates plans to drive forward the strategy. Contributes to the development of policies, standards and guidelines for strategy development and planning.
  4. Develops plans to ensure that the organisation has appropriately skilled resources to meet organisational objectives and commitments. Manages the effective implementation of resource planning, recruitment, selection, assessment, on-boarding and transitioning of resources. Advises on standards, methods and tools for resource management. Ensures compliance with relevant statutory or external regulations and codes of good practice. Contributes to the development of resource management policies, standards and guidelines and to audits and assessment of resource management processes.

Professional / Technical Skills and Knowledge

  1. Competent understanding of ITIL frameworks would be highly advantageous.
  2. Proven experience or demonstrated knowledge of Project Management methodologies would be advantageous.

Compliance Requirements / Qualifications

  1. A current ACT Government CMTEDD issued Personnel Vetting Program certificate (Baseline clearance equivalent) is required for this position, or the ability to obtain and maintain one.
  2. Driver's license is not essential.
  3. This position does not require a Working with Vulnerable People Check.

Notes: This is a temporary position available immediately for 12 months with the possibility of extension and/or permanency.

How to Apply: Please send your curriculum vitae with two referees and your pitch, addressing your skills and suitability for this role.

Applications should be submitted via the Apply Now button below.

Important Information for Applicants

Effective from 1 July 2025, as part of the ACTPS 2025 Change Implementation Program, the Environment, Planning and Sustainable Development Directorate (EPSDD), Transport Canberra and City Services (TCCS), Access Canberra, and the Better Regulation Taskforce will amalgamate to form the new City and Environment Directorate. Further information about the Changes Implementation Program is available in the ACTPS 2025 Taskforce Report - Open Government Information.

Note

This is a temporary position available immediately for 12 months with the possibility of extension and/or permanency.