quality specialist

3 weeks ago

Newcastle, New South Wales, Australia Bendigo Advertiser Full time
Overview

Quality Specialist (Investigations) role at Bendigo Advertiser

Location: Newcastle, Maitland & Hunter, NSW, Australia 2295. Employment type: Full-time Permanent; Part-time Permanent roles may be available.

Lead with integrity and investigate to improve care standards and protect vulnerable individuals across Australia.

What You'll Be Doing
  • Lead investigations into serious incidents, complaints, and allegations—from abuse and neglect to WHS matters.
  • Gather and analyse evidence with precision, empathy, and procedural fairness.
  • Engage with regulators such as the NDIS Commission, Child Protection, Ombudsman, and WorkSafe.
  • Deliver clear, trauma-informed reports and outcome letters that drive corrective action.
  • Support continuous improvement by identifying trends and embedding safer practices across services.
What You'll Bring
  • Certificate IV in Government (Investigations) or equivalent (desirable)
  • Tertiary qualifications in social work, disability, child protection, or related fields
  • Experience in investigations within OOHC, disability, or health sectors
  • Strong communication, analytical, and documentation skills
  • A commitment to safeguarding, quality, and professional growth
You'll also need (or be happy to obtain)
  • National Police Check
  • Working with Children Check
  • NDIS Workers Screening Check
Why You'll Love Working With Us
  • Purpose-driven work that protects and empowers vulnerable communities
  • Collaborative culture with passionate professionals across clinical, operational, and governance teams
  • Opportunities for growth in quality, risk, and safeguarding
  • Access to Salary packaging of over $15K and flexible work options
  • Values-led organisation: Inspired. Courageous. Skilful. Responsive.
Ready to Make a Difference?

If you're a skilled investigator with a heart for justice and a mind for detail, we want to hear from you. Apply now and help us build safer, stronger communities—one investigation at a time.

For more information, or a copy of the Position Description, please contact Jason from the Possability Recruitment Team on 0408 720 280.

Job details
  • Job function: Quality Assurance
  • Industries: Newspaper Publishing

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