Quality Specialist

3 days ago

Newcastle, New South Wales, Australia Possability Group Full time $104,000 - $130,878 per year

Quality Specialist (Investigations)

Newcastle, NSW | Full-time | Access to Salary Packaging of over $15K

Lead with Integrity. Investigate with Impact.

Are you ready to take your investigative skills to the next level—where every case you handle helps protect vulnerable individuals and improve care standards across Australia?

We're looking for a
Quality Specialist
who thrives on uncovering the truth, driving change, and making a real difference in the lives of children and people with disability.

What You'll Be Doing

Lead investigations
into serious incidents, complaints, and allegations—ranging from abuse and neglect to restrictive practices and WHS matters.

Gather and analyse evidence
with precision, empathy, and procedural fairness.

Engage with regulators
like the NDIS Commission, Child Protection, Ombudsman, and WorkSafe.

Deliver clear, trauma-informed reports
and outcome letters that drive corrective action.

Support continuous improvement
by identifying trends and embedding safer practices across services.

What You'll Bring

  • Certificate IV in Government (Investigations) or equivalent (desirable)
  • Tertiary qualifications in social work, disability, child protection, or related fields
  • Experience in investigations within OOHC, disability, or health sectors
  • Strong communication, analytical, and documentation skills
  • A commitment to safeguarding, quality, and professional growth

You'll also need (or be happy to obtain)

  • National Police Check
  • Working with Children Check
  • NDIS Workers Screening Check

Why You'll Love Working With Us

Purpose-driven work
that protects and empowers vulnerable communities

Collaborative culture
with passionate professionals across clinical, operational, and governance teams

Opportunities for growth
in quality, risk, and safeguarding

Access to Salary packaging of over $15K
and flexible work options

Values-led organisation
: Inspired. Courageous. Skilful. Responsive.

Ready to Make a Difference?

If you're a skilled investigator with a heart for justice and a mind for detail, we want to hear from you.

Apply now
and help us build safer, stronger communities—one investigation at a time.

For more information, or a copy of the Position Description), please contact
Jason
from the Possability Recruitment Team on

.

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