Administrative Assistant

Administrative Assistant, Clerk Grade 1/2, Wollongong

• An exciting opportunity exists for an Administrative Assistant to join in the NSW SES Fleet Services Team
• Work in a volunteer-based agency supporting communities of NSW
• Full-time temporary position until 30 June 2026
• Location: NSW SES State Headquarters, Wollongong.
  

About the opportunity

The Administrative Assistant provides timely and accurate administrative support across a range of tasks within the Fleet Services Team. This role requires excellent customer service skills, assisting our volunteers, internal and external stakeholders, and members of the public.

Key Responsibilities:

Provide administrative support for the fleet team, including:

• Monitoring and triaging inbound emails and service desk tickets related to fleet enquiries/issues.
• Responding to and resolving general administrative enquiries/issues.
• Meeting coordination and meeting minutes.
• Coordinating and maintaining the State Headquarters pool fleet, including:
  • Organising proactive servicing, repairs, and maintenance.
  • Coordinating vehicle cleaning.
  • Conducting regular stocktakes of vehicle equipment, inspecting and replacing items as needed.
  • Collecting and archiving vehicle running sheets.
  • Managing vehicle booking requests.
    
• Investigating and resolving infringements and toll notices.
• Assisting with asset disposal and stocktaking.
  

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here.

About you

To be successful in this role you will:

• Be a highly motivated individual with excellent organisational skills.
• Effectively manage a workload with multiple competing tasks.
• Be proactive, accountable, and thrive in a complex, fast-paced environment.
• Demonstrate strong communication skills, both written and verbal, with all stakeholders.
• Build and maintain strong working relationships.
• Possess sound computer skills, particularly with MS Office programs (SAP experience is advantageous).
• Remain calm and focused in challenging situations.
• Hold a current driver's licence.
  

What we can offer you

• You will enjoy a 35-hour work week, with the potential for flexible work arrangements such as a nine-day fortnight or a four-day work week depending on the requirements of the role and operational needs
• Attractive salary range of $75,728 to $82,329 plus 12% superannuation and leave loading.
• Our work is meaningful and rewarding. The SES's mission is saving lives and creating safer communities, and you can be an important part of our work.
• We have attractive leave entitlements including parental, sick, flex and recreation leave.
• We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
  • Fitness Passport
  • LinkedIn Learning
  • Member Assist Program for free confidential counselling support
  • Flu vaccine program.
    
    

You Belong Here

• We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
• We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
• If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact recruitment@ses.nsw.gov.au for confidential advice on options.
  

How to apply

Your application should include as separate attachments:

• A cover letter (maximum of one page) briefly responding to theessential requirementsand your interest in the role;
• Responses to each of thetargeted questions (maximum of one page per answer); and
• An up-to-dateresumeof no more than four pages detailing your skills and experience relevant to the role
  

Targeted Questions

1. Describe a time when you had to manage multiple competing tasks. How did you prioritise your workload, and what was the result?
2. This role involves a high level of attention to detail. Provide an example of a time when you had to ensure the accuracy of your work. How did you maintain accuracy under pressure?

Want to know more?
If you want to know more about this opportunity, please contact Zac Scott at zachary.scott@ses.nsw.gov.au.

The role description is availablehere -52015506_Administrative Assistant - Fleet_Clerk 1-2.pdf

Talent Pool

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months.Further information here.

Applications close:Tuesday 26th August, 11:55pm