Senior Manager

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Location: Brisbane, Sydney or Melbourne.

Why join us?

• You'll get 14% super as standard, to help your future come alive.
• Unleash your potential and build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

About The Role

We're all about helping our members make the most of their money. And while they go after their goals, you can too. We are seeking a dynamic and visionary Senior Manager – Analytics, Insights and Performance to lead in the Member Strategy and Performance team. In this pivotal role, you will drive the analytics, insights, and reporting across the Members Line of Business, enabling enterprise-wide business decisions and delivering improved outcomes for our members.

Day To Day

• Define and lead an integrated analytics, insights, and reporting strategy across the Line of Business aligned with objectives (e.g. growth, retention, satisfaction).
• Aggregate, analyse, and mine internal and external data sources to develop actionable insights for strategic and tactical improvements.
• Drive the identification and sharing of insights that impact core enterprise targets across teams and business lines.
• Enhance the way insights are visualised and communicated, ensuring clarity and impact across the organisation.
• Engage executive-level stakeholders on performance related to forecasted targets and outcomes.
• Oversee external agency research and data work to ensure alignment with ART's business requirements and methodologies.
• Collaborate deeply with broader data and AI centres of excellence to drive design, governance and application of advanced analytics models for broad data-driven decisioning making.
• Lead, mentor, and develop a high-performing team.

This role is a permanent opportunity.

Location: Brisbane, Sydney or Melbourne.

About You

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

• You have extensive experience leading data-related capabilities such as governance, analysis, research, insights, and reporting.
• You're skilled in advanced analytics, artificial intelligence, and predictive modelling to support clear business outcomes and objectives.
• You're passionate about translating data-driven insights and evidence to inspire improved performance towards organisational strategic goals across teams and functions.
• You have high-level experience in quantitative and qualitative research design and implementation, including selecting and applying appropriate methodologies, designing instruments, and critically analysing and interpreting results.
• You've proven your ability to lead people and teams, coaching and guiding team members to work under pressure and manage multiple tasks simultaneously.
• Your communication and interpersonal skills are strong, allowing you to influence, build, and maintain positive senior stakeholder relationships, and facilitate effective communication within a team environment.
• You have highly developed structured problem-solving skills and a keen attention to detail.
• You hold a tertiary qualification in a relevant field and/or have demonstrated relevant and equivalent work experience.

About Us

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you'll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now.

Applications close Sunday, 21 September 2025.

We don't want to leave you with a monstrous wait. So, you'll hear from us after the closing date to find out whether you've made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.

• Not Applicable

• Full-time

• Research, Analyst, and Information Technology

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