Change, Communications, Engagement

Change, Communications, Engagement (CCE) Analyst

Flexibility to be based in Brisbane or Melbourne.

AEMO at the Heart of Energy
AEMO is Australia's independent energy system and market operator and system planner. AEMO's purpose is to ensure safe, reliable and affordable energy today, and enable the energy transition for the benefit of all Australians. Australian governments are committed to a net zero economy for Australia by 2050 and our vision is to enable this. We co-design the future of our energy systems with core values around character, commitment, and connection.

About The Role

The Finance and Governance division is an enabling function of AEMO and provides strategic, advisory and transactional finance and governance services. Reporting to the Lead, F&G Change, Communications & Engagement, you will support F&G strategic initiatives through the implementation of the Finance & Governance change, communications and engagement (CCE) strategy. The role ensures initiatives, activities and projects are deployed in a way that maximises employee adoption, provides timely and transparent communication, supports customer and stakeholder experience, minimises risks/impacts and optimises value realisation.

Role Responsibilities

• Support the delivery of the approved CCE strategy for F&G, including continuous improvement and complex BAU change management to align with best practice and enhance F&G's internal reputation.
• Provide CCE support to Finance & Governance teams for transformation and project-based delivery uplift. Develop Change, Communications and Engagement Plan and Reporting.
• Identify and address training needs while proactively managing change issues and risks.
• Develop data-led and story-led copy that engages across channels, aligned to F&G goals, to enhance F&G's reputation across the AEMO Group.
• Collaborate with the Enterprise Change Practice to ensure consistency of change activities and meet artefact standards (e.g., Change Impact Assessments, Change Strategy & Plan, Communications and Engagement Plan, Learning and Training Needs Analysis and Plans, People Readiness, Change Handover).
• Proactively identify resistance and other change risks and implement mitigation strategies.
• Prepare inputs for status reporting and Enterprise Change Governance and Quality Assurance activities.
• Deliver change management activities to build organisational capability and maturity.

Experience And Knowledge

• Experience in a similar role with a track record of implementing successful BAU Change and Communications plans.
• Familiarity with project and/or change methodologies, assessment techniques and governance principles.
• Some generalist experience across design and delivery of Communication, Engagement and Learning / Training.
• Excellent communication and presentation skills, capable of articulating complex concepts clearly to stakeholders and executives.
• Experience designing and delivering communications and training materials across multiple channels in time-sensitive environments.
• A proactive self-starter with an eye for engaging storytelling opportunities.

In Return Some Of Our Benefits To You

• Flexible working: work from home, part time, job share, hybrid options and additional leave options.
• Professional development via projects, industry networks, job rotation, study assistance and more.
• Volunteer leave up to 4 days per year.
• Annual performance bonuses (subject to eligibility).
• Wellness program, discounted health insurance, gym perks and Employee Assistance Program (EAP).

About Our Process

AEMO values diversity and inclusivity in the workplace and welcomes applications from all backgrounds. We are dedicated to accommodating applicants' needs during the application or interview process; please email talent@aemo.com.au with any requirements.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing

Industries

• Utilities

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