Unified Communications Engineer

5 days ago

Sydney, New South Wales, Australia Commonwealth Bank Full time
Overview

You are a customer service focused Communications Engineer

We are team of talented and thoughtful technologists. Together we will deliver amazing end-user experiences for our colleagues.

See yourself in our Team

The End User Exp erience (EUX) team is dedicated to delivering the best workplace technology experience for all teams across CBA. Our focus is on providing the latest tools, technology, and resources to enhance the way our teams work together, empower our people to achieve more, and to provide our customers with better outcomes.

Do work that matters

As a Unified Communications (UC) Engineer, you will be responsible for the design, implementation, support, and continuous improvement of enterprise-wide communication systems. This includes mobile and desktop voice, video, messaging, and collaboration platforms that enable seamless and secure communication across the organisation. You will work closely with internal stakeholders, vendors, and support teams to ensure high availability, performance, and user satisfaction.

Key Responsibilities
  • Design, deploy, and maintain unified communication solutions including Microsoft Teams, Mobile Voice, Meeting Room Systems and Desktop Telephony
  • Monitor, troubleshoot and resolve complex issues related to UC infrastructure, including endpoints and network dependencies.
  • Provide technical support and perform fault analysis to identify and remediate repeating issues
  • Document system configurations, standard operating procedures, and user guides.
Ideal knowledge, skills & experience
  • Have previous experience in a Unified Communications or Mobility role.
  • Excellent troubleshooting, documentation, and communication skills.
  • Relevant Vendor Certifications are desirable, as is exposure to Agile methods of working.

This role is ideal for someone who has mastered at least one of the following technologies and is willing to get exposure to the remainder:

  • Microsoft Teams
  • Teams Telephony and Operator Connect
  • Teams Phone Handsets and Teams Meeting Room Devices
  • Powershell scripting and automation

If the above sounds like you, apply now

If you\'re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you\'ll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We\'re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Note: Advertising End Date no longer applies.


#J-18808-Ljbffr

  • Unified Communications Engineer

    5 days ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time

    OverviewYou are a customer service focused Communications EngineerWe are team of talented and thoughtful technologists. Together we will deliver amazing end-user experiences for our colleagues.See yourself in our TeamThe End User Exp erience (EUX) team is dedicated to delivering the best workplace technology experience for all teams across CBA. Our focus is...

  • Unified Communications Engineer

    7 days ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $70,000 - $120,000 per year

    You are a customer service focused Communications EngineerWe are team of talented and thoughtful technologistsTogether we will deliver amazing end-user experiences for our colleaguesSee yourself in our TeamThe End User Exp erience (EUX) team is dedicated to delivering the best workplace technology experience for all teams across CBA. Our focus is on...

  • Unified Communications Engineer

    7 days ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time $104,000 - $130,878 per year

    You are a customer service focused Communications Engineer We are team of talented and thoughtful technologists Together we will deliver amazing end-user experiences for our colleagues    See yourself in our Team The End User Experience (EUX) team is dedicated to delivering the best workplace technology experience for all teams across CBA. Our focus is...

  • Unified Communications Engineer

    5 days ago

    Sydney, New South Wales, Australia Government Of South Australia Full time

    Eligibility: Open to EveryoneDepartment for Health and Wellbeing - Digital Health SA - Technology and Infrastructure2 Positions AvailableSalary: $85,790 to $ $95,413 - ASO5 - Full Time / Term Contract up to 30 June 2026 Overview: The Unified Communications Engineer is responsible for providing support services for Telecommunications infrastructure within SA...

  • Unified Communications Expert Wanted

    1 week ago

    Sydney, New South Wales, Australia Bebeeexpert Full time

    Unified Communications Expert WantedWe are seeking a skilled Unified Communications expert to fill a key position in our organization.The ideal candidate will have extensive knowledge of unified communications technologies, including VoIP, UCaaS, and collaboration tools.Job Requirements:Evaluate customer requirements and develop solutions that meet their...

  • Unified Data Engineer

    2 weeks ago

    Sydney, New South Wales, Australia beBeeDataEngineer Full time $90,000 - $120,000

    Data Platform ArchitectAs a senior data engineer, you will be responsible for architecting a unified data platform that enables the ingestion, transformation, and loading of data from various sources into our Azure ecosystem.Requirements: At least 3 years of experience in data engineering with a focus on ETL/ELT data migration patternsProficiency in...

  • Unified Data Engineer

    2 weeks ago

    Sydney, New South Wales, Australia beBeeData Full time $80,000 - $142,000

    Karbon is the global leader in practice management software. We provide a cloud platform that streamlines work and communication, enabling firms to save time and increase productivity.We have customers worldwide and a globally distributed team, with people based in various countries. We are well-funded, ranked #1 on G2, have a great team culture built on our...

  • Unified Communications Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeCommunication Full time $120,000 - $160,000

    We are seeking an expert in Unified Communications to join our team. The successful candidate will have a proven track record of designing, implementing, and maintaining enterprise-wide communication systems.This includes mobile and desktop voice, video, messaging, and collaboration platforms that enable seamless and secure communication across the...

  • Presales Expert for Unified Communications Solutions

    2 weeks ago

    Sydney, New South Wales, Australia beBeeExpertise Full time $120,000 - $180,000

    Job Title: Unified Communications Presales ArchitectWe are seeking a presales expert with strong technical skills to join our organization.The successful candidate will have the following key qualifications:Extensive knowledge of Unified Communications solutions and technologies.Excellent presentation and communication skills, with experience in presenting...

  • Manager Unified Communications

    1 week ago

    Sydney, New South Wales, Australia Nsw Corporate Services Full time

    **_Together we shape thriving communities, public spaces, places and economies._**- **Ongoing full-time opportunity**:- **Office location - Parramatta preferred**:- **Salary relative to experience, and ranges from $149,739 to $173,174 + super****What's in it for me?**Join our team for a **fantastic culture** with dynamic collaboration and **genuine long-term...