Pre-Analytical Operational Services Officer OPS1/2

Pre-Analytical Operational Services Officer OPS1/2 - Modbury

Job no: 912933
Work type: Full time
Location: Adelaide Metro Northern
Categories: Pathology

Central Adelaide Local Health Network

• Statewide – SA Pathology - Modbury 5092
• Salary OPS1 $30,171 - $55,500 (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Salary OPS2 $58,709 - $63,154 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Full time, temporary up to 2 October 2026

About the role

Operational Services Officer Level 1

As a Pre-Analytical Operational Services Officer, you will play a vital role in supporting patient care by delivering high-quality customer service and ensuring specimens are collected, prepared, and managed accurately and efficiently. Working as part of a supportive multidisciplinary team, you will be responsible for phlebotomy, specimen collection and handling, accurate data entry into laboratory information systems, and assisting with the storage and transport of specimens under defined conditions. With close direction and ongoing training provided, this role offers an excellent opportunity to build your skills and contribute to timely diagnosis and treatment for patients.

Operational Services Officer Level 2

As a Pre-Analytical Operational Services Officer, you will contribute to the efficient and effective operation of the Pre-Analytical Services team by providing high-quality customer service and patient care across phlebotomy, specimen collection, and specimen management. You will be responsible for ensuring specimens are accurately prepared, stored, and transported under defined conditions, while maintaining precise data entry into laboratory information systems to support timely diagnosis and treatment. This role requires you to handle both internal and external customer enquiries professionally, manage workflows effectively, and play a key part in delivering quality outcomes within a dynamic healthcare environment.

About you

You are a motivated and reliable team player with excellent communication skills and a strong customer service focus. With accuracy and attention to detail, you'll contribute to the effective delivery of pre-analytical services, ensuring high-quality specimen collection, preparation, and data entry to support patient diagnosis and treatment. You bring sound computer literacy, a commitment to confidentiality, and the ability to prioritise and adapt in a busy healthcare environment. While prior experience in pathology or hospital specimen collection is highly regarded (and essential for OPS2), enthusiasm to learn, reliability, and a proactive approach are equally valued.

Key requirements

• Excellent communication and customer service skills to support patients and staff
• Ability to work effectively in a team, prioritise tasks, and maintain accuracy
• Demonstrated reliability, sound computer literacy, and commitment to confidentiality
• Experience in pathology/hospital specimen collection and LIS/NATA knowledge (desirable/required for OPS2)

About us

Statewide Clinical Support Services (SCSS) is a public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy.

What we offer

• Salary Benefits: Flexible salary packaging options, including up to $9,010 each FBT year for living expenses (mortgage, rent, utilities, groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Paid recreation leave with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport and an annual voluntary flu vaccination.
• Employee Assistance Program: Confidential counselling and support services via our EAP.

Diversity and inclusion

Statewide supports and fosters a culture where employees feel they belong and are valued. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application information

• Please refer to the role description for essential educational/vocational qualifications required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 912933

Enquiries

Margaret Easson, NALHN Site Manager
Phone: 0405 115 578
Email: margaret.easson@sa.gov.au

Application closing date

11:55 pm Sunday 14 September 2025

Attachments

• 912933 RD OPS1 Pre-Analytical Operational Services Officer.pdf
• 912933 RD OPS2 Operational Services Officer.pdf

Advertised: 01 Sep 2025 Central Australia Standard Time
Applications close: 14 Sep 2025 Central Australia Standard Time

The information on this site is subject to change without notice. This is an internal job posting and does not imply a guarantee of employment.

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