Operational Service Officer

Job no: 911238

Work type: Part time

Location: Adelaide CBD

Categories: Science, Engineering, Technical

Central Adelaide Local Health Network

Statewide – SA Pathology

• Salary: OPS2 - $58,709 - $63,154 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• North Adelaide SA, 5006
• Part Time, Contracted Role up to 1 Sep 2026

About the role

As a Pre-Analytical Operational Services Officer, you will play a vital part in ensuring the efficient operation of the Pre-Analytical Services team. Your focus will be on providing exceptional customer service and patient care during phlebotomy, specimen collection, specimen management, and related administration tasks. By utilising Laboratory Information Systems and following strict protocols, you will ensure that all samples are collected, prepared, and managed accurately and efficiently.

In this role, you will be responsible for receiving, sorting, and performing preliminary preparation of specimens, ensuring samples are stored and transported under defined conditions. You will enter patient and testing information into laboratory computer systems with a high degree of accuracy, supporting the timely diagnosis and treatment of patients. Your attention to detail and commitment to quality will be essential in handling both internal and external customer enquiries effectively, contributing to the delivery of a high-standard pathology service.

About You

To excel as a Pre-Analytical Operational Services Officer, you will demonstrate a strong commitment to customer service, collaboration, and accuracy in a healthcare setting.

• Experience in paediatric blood collection and data entry will be highly regarded.
• Excellent communication, teamwork, and the ability to foster a supportive, cooperative environment among staff.
• High attention to detail, strong computer skills, reliability, and the ability to prioritise and deliver consistently accurate work.
• Sound understanding of confidentiality, infection control, WHS principles, and knowledge of NATA and Laboratory Information Systems.

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Attractive salary packaging available
• Strong community minded culture and values providing world class care to South Australians
• Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 911238

Enquiries to:

Petar Filipovic

Telephone:

Email:

Application Closing Date

11:55 pm Friday 29th August 2025

Attachments

Australian applicant guidelines

International applicant guidelines

Advertised: 15 Aug 2025 Cen. Australia Standard Time

Applications close: 29 Aug 2025 Cen. Australia Standard Time