General Manager or Operions Manager

Our Founder Needs Help to Keep the Magic Flowing

Absolute Soul Secrets is a leading global psychic network with 25 years' experience delivering high-quality metaphysical services with heart and integrity. Founded in 2000 by well-known psychic astrologer and media personality Rose Smith, we're a values-driven business making a positive difference in the world.

We're seeking a reliable, honest and trustworthy Part Time General Manager or Operations Manager to join our team. This is a rare long-term opportunity for someone based on or near the Gold Coast who enjoys mostly remote work while helping our founder focus on the creative and strategic side of the business.

The role involves approximately 20 hours per week, with fortnightly attendance at our Gold Coast office. After two years, you'll also be eligible to participate in our Profit Share Distribution Scheme, where a portion of company profits is shared with eligible long-term contractors.

Important: This role requires fortnightly attendance at our Gold Coast office. Please do not apply if you are unable to commute regularly. Overseas applicants and agencies will not be considered.

You must operate as an independent contractor with your own Pty Ltd company

Minimum 5 years' experience in senior management or operations leadership role

Demonstrated experience in operational management, including process improvement and team oversight

Australian citizenship or permanent residency with full working rights in Australia

Strong computer skills with the ability to learn new systems and technology quickly

A calm, diplomatic and resourceful approach to problem solving

Reliable home office setup: desktop/laptop, phone, stable internet, backup systems

Key Duties / Responsibilities

Operational Management:

Oversee daily operations, implement and oversee workflows and systems to ensure tasks and projects are completed on time

Implement standard operating procedures and maintain internal systems

Track business performance and generate operational reports

Improve profitability by identifying inefficiencies, streamlining processes and recommending strategies to optimise revenue and reduce costs

Investigate, research and identify practical use cases for AI within our operations to improve efficiency, enhance decision-making and support business growth.

Mentor, coach and support contractors and team members to thrive professionally and personally.

Act as a point of contact for operational questions or issues

Strategic & Future-Focused Contribution

Support the founder in strategic initiatives, including online growth, marketing projects and content development

Provide input and ideas to shape the business's future direction

Identify opportunities to improve workflows, efficiency and team engagement

Coordinate special projects and initiatives as required

Oversee financial processes in collaboration with the bookkeeper/accountant

Support profit share administration and team-related financial tasks

An interest in metaphysics, intuition or personal/spiritual development

Background in telecommunications, call centre management or online marketing

Deep experience in initiating and managing AI-driven projects, including applications that enhance content generation, predictive tools and personalised insights - ideal for supporting astrology and related services

A mature, grounded attitude

A desire to contribute to a positive and purpose-led business

Work alongside a globally respected founder and contribute to the future of a 25-year-old, values-driven business

Fractional role with real influence: Make meaningful contributions to operations, online growth and team culture - while still having a life

Mentorship & leadership: Help contractors thrive professionally and personally

Flexible, mostly remote work with fortnightly Gold Coast attendance

Long-term rewards: Opportunity to join our Profit Share Distribution Scheme after two years

Shape the business direction through input on future-focused projects, online initiatives and operational improvements

Please apply via Seek including a cover letter and resume with referees.

Let us know why this role appeals to you and how your experience aligns with our important work.

Applications close: Monday, September 30, 2025
Shortlisted applicants will be interviewed via Google Meet and in person.

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an operations manager?
• How much notice are you required to give your current employer?
• Do you own or have regular access to a car?
• Are you willing to relocate for this role?
• Do you operate as an independent contractor with your own Pty Ltd company or ABN?
• Do you have experience implementing processes and workflow systems in a small/medium business?
• Have you managed a remote or creative team before?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as an Operations Manager