Customer Support Specialist

1 day ago


Adelaide, South Australia Plenti Full time

Plenti Adelaide, South Australia, Australia

Join or sign in to find your next job

Join to apply for the Customer Support Specialist role at Plenti

Plenti Adelaide, South Australia, Australia

Join to apply for the Customer Support Specialist role at Plenti

Get AI-powered advice on this job and more exclusive features.

Who is Plenti?

Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets.

Who is Plenti?

Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets.

We are a fast moving and ambitious business that seeks to recruit smart and capable people, who can take ownership of their role to help the business thrive. With over 200 people based in Australia, Plenti is small enough so everyone can make a difference in their role, but we have very big ambitions as a team, as we go about building Australia's best lender.

Plenti is a founder led business that launched in 2014 and is now listed on the ASX, with annual revenue of over $200 million and a loan portfolio of over $2 billion.

What's the role?

Plenti has been able to get where it is today because of an absolute focus on the customer. We are dedicated to this key philosophy and are one of the highest rated Financial Services product on ProductReview, with over 3000 reviews.

As a Customer Support Specialist, you will be on the frontline chatting to our customers all things Plenti. You'll be taking inbound calls and replying to our customers email enquires and finding the best solution to their problem.

You Will Also

  • Display a high degree of empathy and professionalism while assisting our customers.
  • Become an expert in all things Plenti and use this information to enhance our customers experience.
  • Ensure compliance with any regulatory requirements and Plenti best practice guidelines.
  • Be a collegiate member of the team, helping out where possible and supporting your team mates.

You Are
  • A recent graduate looking for opportunities for growth and development in financial services
  • Enthusiastic and like working with people in a team environment
  • Capable of multi-tasking and confident in solving problems
  • Exceptional communication skills
  • Able to work independently and have a high attention to detail

This would be a great role for a smart, customer focused person who has hundreds of responses to "tell me about a time when you went above and beyond for a customer" - and who relishes in telling every story. No call centre experience is necessary so the perfect role to kick start your career in finance.

There's no weekend or late night hours just 8:30am – 5pm Monday to Friday so you can balance work and life. And with our other Operations team based in Adelaide there's a multitude of career development opportunities to grow your career as we grow.

What's life like at Plenti?

Working at Plenti means joining a team that is high-performing, diverse, customer-focused and collaborative. It's a place where everyone can "make it happen" and share in the results and success. If being in a dynamic industry as part of a market-leading fintech sounds like you, then join to help us reshape Australia's financial eco-system for the good.

In return, you will enjoy a culture of innovation and entrepreneurship to take your career further. We offer flexible working and volunteer and study leave to develop your skills. We also have monthly social events, office snacks, company Townhalls and D&I initiatives and events to help you connect with your colleagues.

Plenti is committed to a diverse and inclusive workforce. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people and people with disabilities. When you apply, let us know any reasonable adjustments you may need during the interview process so we can accommodate you.Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionCustomer Service

Referrals increase your chances of interviewing at Plenti by 2x

Get notified about new Customer Support Specialist jobs in Adelaide, South Australia, Australia.

Hindmarsh, South Australia, Australia 1 week ago

Port Adelaide, South Australia, Australia 1 month ago

Modbury North, South Australia, Australia A$50,000 - A$55,000 21 hours ago

Adelaide, South Australia, Australia A$45 - A$47 23 hours ago

Adelaide, South Australia, Australia 1 day ago

Casual Register - Administration Support Officer

Adelaide, South Australia, Australia 4 days ago

Adelaide, South Australia, Australia 6 days ago

Adelaide, South Australia, Australia 2 days ago

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia
A$120,000.00
-
A$180,000.00
1 week ago

Adelaide, South Australia, Australia 1 week ago

Executive Assistant and Board Secretary - FT, remote/hybrid

Adelaide, South Australia, Australia 3 days ago

Adelaide, South Australia, Australia 4 days ago

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 2 days ago

Regional Exam Support & Workshop Delivery Officer (South Australia)

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 2 weeks ago

Expressions of Interest- National Support Office

Adelaide, South Australia, Australia 1 month ago

Elizabeth Vale, South Australia, Australia 21 hours ago

Receptionist - Full Time - 12 Months contract

Hackney, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 2 weeks ago

Regency Park, South Australia, Australia 2 weeks ago

Administration Officer (Employment Pool)

Adelaide, South Australia, Australia 1 week ago

Executive Assistant to Head of Junior School

Norwood, South Australia, Australia 4 weeks ago

Adelaide, South Australia, Australia 2 weeks ago

Kent Town, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 12 hours ago

Reception & Administration Support (Short-Term Contract)

Adelaide, South Australia, Australia 3 days ago

Mawson Lakes, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 5 months ago

Adelaide, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 1 week ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Adelaide, South Australia Adelaide Specialist Support Coordinators Pty Ltd Full time

    Welcoming all applicants Adelaide Specialist Support Coordinators is growing again and would love to hear from you.Team of 15, seeking to grow to a team of 17The team at Adelaide Specialist Support Coordinators aims to support people living with a disability to help achieve their unique personal goals. We address barriers they may be facing, whilst providing...


  • Adelaide, South Australia Adelaide Specialist Support Coordinators Pty Ltd Full time

    Welcoming all applicants Adelaide Specialist Support Coordinators is growing again and would love to hear from you.Team of 15, seeking to grow to a team of 17The team at Adelaide Specialist Support Coordinators aims to support people living with a disability to help achieve their unique personal goals. We address barriers they may be facing, whilst providing...


  • Adelaide, South Australia beBeeCustomerSupport Full time

    We are seeking an experienced Customer Support Specialist to join our team. The ideal candidate will have a proven track record in delivering exceptional customer service, with a strong focus on building rapport and resolving issues in a timely manner.As a key member of our support team, you will be responsible for providing assistance to customers via...


  • Adelaide, South Australia beBeeCustomer Full time $74,400 - $82,320

    Customer Service SpecialistWe are seeking a highly motivated and customer-focused individual to fill the role of Customer Service Specialist.About the PositionThis is a 6 month contract with full time hours (37.5 hours per week, Monday - Friday). You will be liaising with customers through inbound calls to provide support and...


  • Adelaide, South Australia beBeeCustomer Full time $40,000 - $55,000

    Customer Experience SpecialistWe're seeking a skilled Customer Experience Specialist to drive sales and customer satisfaction during the holiday season. This is an excellent opportunity to join our retail team, providing exceptional customer service, maintaining high visual merchandising standards, and driving sales through effective techniques.Please note...


  • Adelaide, South Australia beBeeEmpathy Full time $67,000 - $94,000

    Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to provide exceptional support to our customers.The ideal candidate will have a strong empathetic nature, excellent communication skills and the ability to work effectively in a team environment.Responsibilities:Provide tailored customer solutions to drive sales...


  • Adelaide, South Australia Axis Communications Full time

    Customer Service Specialist - Fixed Term page is loaded Customer Service Specialist - Fixed Term Apply locations AUS SA - North Plympton time type Full time posted on Posted Today job requisition id R-52824Aliaxisexists to bring solutions to the world's water challenges and accelerate the transition to clean energy.We are a global leader advanced piping and...


  • Adelaide, South Australia beBeeCustomerService Full time $73,800 - $87,600

    Customer Service Specialist">We are seeking a detail-oriented individual with exceptional customer service skills to join our team. If you have experience handling high-volume calls and possess strong verbal and written communication skills, we would love to hear from you.This is an exciting opportunity to work in a fast-paced environment where you will...


  • Adelaide, South Australia Allianz Australia Full time

    Join to apply for the Customer Service Specialist role at Allianz Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Specialist role at Allianz AustraliaGet AI-powered advice on this job and more exclusive features.CUSTOMER SERVICE SPECIALISTS (Part time)– CLUB MARINE – ADELAIDE, SAAs the largest provider of boat...


  • Adelaide, South Australia Allianz Australia Full time

    Join to apply for the Customer Service Specialist role at Allianz Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Specialist role at Allianz AustraliaGet AI-powered advice on this job and more exclusive features.CUSTOMER SERVICE SPECIALISTS (Part time)– CLUB MARINE – ADELAIDE, SAAs the largest provider of boat...