Account Partner

4 weeks ago

Melbourne, Victoria, Australia Salesforce, Inc.. Full time

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce.

We are currently seeking an Account Partner to join our growing Professional Services sales team. Ideal candidates should be high-energy, driven professionals who are dynamic learners, knowledgeable of technology and have solid business-to-business sales and account management experience. Salesforce.com offers a fast-paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform.

Key Responsibilities:
  • Identifying and Creating New Opportunities: Generate pipeline by identifying opportunities within our customer base and work closely with license sales to articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology.
  • Consultative Selling Approach: Engage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long-term trusted advisor.
  • Creating Compelling Vision: Create a compelling vision and clearly communicate our entry point services solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform.
  • Customer Experience: Provide customers with a world-class experience and consistently meet or exceed quota with experience closing deals with a 2-week to 3-month deal cycle.
Minimum Qualifications:
  • Experience and Expertise: Experience with Mulesoft or other integration platforms is an advantage, along with the ability to navigate large organizations and gain executive-level buy-in.
  • Relationship Building: Demonstrate ability to develop and maintain external (Director, VP or C-level) relationships and internal relationships where you are recognized as a trusted advisor.
  • Communication Skills: Expertise facilitating meetings and presenting to an executive-level audience in a concise, inspirational, and convincing manner.
  • Analytical Skills: Great attention to detail, with strong analytical and problem-solving skills.
  • Education: Degree or equivalent relevant experience required.
Preferred Qualifications:
  • Sales Experience: 5+ years of consultative sales experience including 2+ years of inside/field sales experience.
  • Business Process Knowledge: Knowledge of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions.
Desired Skills:
  • Salesforce Knowledge: Knowledge of Salesforce's applications and value proposition.
  • Industry Expertise: Experience working with or knowledge of one or more of the following industries - Healthcare/Life Sciences, Retail and Consumer Goods, Financial Services, Manufacturing, Utilities, Automotive, Public Sector, Communications, Media, Technology.

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