Senior Marketing Specialist

4 days ago

Sydney, New South Wales, Australia Tbwa ChiatDay Inc Full time

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

The Senior Field Marketing Specialist will help inform and execute on event strategy, drive design efforts and deliver high quality Diligent branded events, webinars, sponsorships and support demand gen activations in the DACH region.

This strategic field role would support the collaboration, design and implementation of DACH regional campaigns including working closely with internal cross-functional teams, 3rd party sponsors, media partners to drive brand awareness in market and amplify the Diligent brand.

Key Responsibilities
  • Increase Brand awareness: tailored localised campaigns supporting customer and prospect awareness in marketing.
  • Align Marketing & Sales for Growth: building seamless relationships with Sales to ensure the leads generated convert into opportunities.
  • Localised Marketing Content & Campaigns: ensuring all marketing materials are localised to the region, personas across email, web, event materials etc.
  • Customer Retention Program: supporting creating always on customer experiences in person and online. i.e. Peer Events and Webinars
  • Understand the market and competitive landscape: providing market trends, competitor activity etc.
  • Community engagement: via events and online activations that position Diligent as a thought leader in market.
  • Compliance with regional regulations: ensuring marketing campaigns comply with the data protection laws in the DACH region.
  • Measuring ROI and Reporting: on marketing targets and KPI's. Track and report on effectiveness of marketing campaigns and provide actionable insights.
Required Experience/Skills
  • Fluent communication skills in English and German required with in-depth knowledge and understanding on the regional landscape.
  • Motivated self-starter, with the ability to effectively set priorities, handle multiple projects and follow-through on deadlines.
  • Strong interpersonal and communication skills, both written and verbal, with experience and comfort in interactions with Executive Leaders.
  • Ability to partner and develop strong relationships across all levels of the organization. Along with being confident in their ability to present and address all level of the organization.
  • Willingness to lean in where needed on shifting priorities, not being afraid to think on their feet by finding solutions to problem and being confident in their ability to take action where/when needed.
  • Data driven mindset, having the ability to develop a plan aligning to the short and long term success of the region utilising data to drive decision for the best outcome.
  • Experience working with a SaaS solution, and within the GRC space in the past would be advantageous.
  • Experience working directly with peers and senior leadership.
  • Experience with Wrike, Salesforce, Coupa, Marketo etc. Along with AI tools such as Anyword would be advantageous.
  • 3+ years of experience required.
What Diligent Offers You
  • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies:

Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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