Team Leader

3 weeks ago

Sunshine Coast, Australia StudentUniverse Full time
Team Leader (Cruiseabout) - Sunshine Coast, QLD

Apply now Refer a friend Job no: 525687
Brand: Cruiseabout
Work type: Full time
Location: Queensland
Categories: Leisure Travel & Retail, Leadership

Key Responsibilities:

  • Quoting, booking and invoicing cruise bookings and packages
  • Ensure that KPIs are met, meeting and exceeding monthly sales targets
  • Support and handle walk-in, email & telephone enquiries efficiently and accurately
  • Maximise sales opportunities by upselling & cross-selling
  • Monitor and action all relevant mailboxes daily
  • Maintain accurate and comprehensive product information in order to deliver and generate sales

Who are you?

  • Proven experience working in a customer service environment and working towards sales targets
  • Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
  • GDS experience
  • Exceptional focus on details, adept problem-solving skills, and thrive under pressure
  • Ambitious, highly motivated, and proficient in organizing tasks efficiently

Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.

Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilities.

Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.

Explore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.

** Please advise your leader before applying **

Let's turn your passion for cruise holidays into an unforgettable journey with us Join the cruise revolution and let's make waves together #CruiseIntoYourDreamJob

#J-18808-Ljbffr

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