
Claims Consultant
2 days ago
Join to apply for the Claims Consultant role at TAL Australia
1 day ago Be among the first 25 applicants
Join to apply for the Claims Consultant role at TAL Australia
Get AI-powered advice on this job and more exclusive features.
- Collaborative team with supportive leadership
- Internal career growth opportunities
- Melbourne CBD office with an-site fitness centre and wellness classes
- Flexible work arrangements
- Full time, permanent contract
- Collaborative team with supportive leadership
- Internal career growth opportunities
- Melbourne CBD office with an-site fitness centre and wellness classes
Together with our Partners, we're helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.
Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.
So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.
Job Description
As a Claims Consultant within our Group space, you will manage life insurance claims from start to finish, providing a seamless experience for our customers.
In This Role You Will
- A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.
- Independently managing a portfolio of Retail Income Protection insurance claims end-to-end
- Assess, analyse, calculate and finalise claims payments
- Active engagement of external treating doctors, rehabilitation consultants as well as in house medical and legal specialists and delivering timely outcomes for our customer
- Provide exceptional customer service in accordance with our philosophy, policy and claims procedures
- Participate in case conferences, peer case discussions, and instructing third party service providers
- Life insurance claims management experience within Group policy - IP and/or TPD claims experience is ideal OR;
- Workers Compensation or Return to Work claims management experience with an Allied Health background
- Strong analytical, problem-solving & time-management skills
- Excellent communication & empathy to support customers during challenging times.
- Solid understanding of injuries, ilnesses and tratement
TAL is one of Australia's leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We're proud to be:
- An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
- Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
- We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
- Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we're here to support you.
As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone's responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Seniority level
- Seniority levelNot Applicable
- Employment typeFull-time
- Job functionGeneral Business
- IndustriesInsurance
Referrals increase your chances of interviewing at TAL Australia by 2x
Sign in to set job alerts for "Claims Consultant" roles.Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 4 days ago
Melbourne, Victoria, Australia 23 hours ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 4 days ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 4 weeks ago
Melbourne, Victoria, Australia 2 days ago
Claims Specialist - Claims and Workplace HealthMelbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Expression of Interest - Claims Service Consultant 2025Brighton, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 2 days ago
Melbourne, Victoria, Australia 1 week ago
Expression of Interest - Senior Claims Service Consultant 2025Brighton, Victoria, Australia 18 hours ago
Melbourne, Victoria, Australia 2 weeks ago
Docklands, Victoria, Australia 2 weeks ago
Claims Service Specialist - Commercial Property (6-month contract)Melbourne, Victoria, Australia 1 week ago
Senior Claims Specialist - Workers CompensationMelbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Death Claims Technical Leader/SpecialistMelbourne, Victoria, Australia 2 weeks ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Claims Consultant
4 weeks ago
Melbourne, Victoria, Australia TAL Australia Full timeJoin to apply for the Claims Consultant role at TAL Australia2 weeks ago Be among the first 25 applicantsJoin to apply for the Claims Consultant role at TAL AustraliaGet AI-powered advice on this job and more exclusive features.Collaborative team with supportive leadershipInternal career growth opportunitiesMelbourne CBD office with an-site fitness centre...
-
Claims Consultant
2 weeks ago
Melbourne, Victoria, Australia TAL Australia Full timeJoin to apply for the Claims Consultant role at TAL Australia2 weeks ago Be among the first 25 applicantsJoin to apply for the Claims Consultant role at TAL AustraliaGet AI-powered advice on this job and more exclusive features.Collaborative team with supportive leadershipInternal career growth opportunitiesMelbourne CBD office with an-site fitness centre...
-
Claims Consultant
32 minutes ago
Melbourne, Victoria, Australia Crawford & Company Full timeOverviewJoin to apply for the Claims Consultant (Strata) role at Crawford & Company3 weeks ago Be among the first 25 applicantsAbout Our CultureAt Crawford, we value our people; as such, we hire for attitude and train for skill and offer a supportive and positive work environment, so our people are always developing their skills and expertise to thrive in...
-
Claims Consultant
2 days ago
Melbourne, Victoria, Australia Strata Community Insurance Full timeThis is a Claims Consultant role with Strata Community Insurance based in Melbourne, VIC, AU == Strata Community Insurance ==Role Seniority - juniorMore about the Claims Consultant role at Strata Community InsuranceAt Strata Community Insurance, we have decades of experience delivering insurance solutions to protect strata communities. A privately owned...
-
Liability Claims Consultant
3 days ago
Melbourne, Victoria, Australia Crawford & Company Full timeJoin to apply for the Liability Claims Consultant role at Crawford & Company5 days ago Be among the first 25 applicantsJoin to apply for the Liability Claims Consultant role at Crawford & CompanyAre you an experienced Claims Professional with experience in managing a Portfolio of Personal Injury and Property Liability Claims?If so, this may be your next...
-
Claims Consultant
3 weeks ago
Melbourne, Victoria, Australia Innovation Group Full timeAdd expected salary to your profile for insightsPart of the Allianz Group, Solvd Australia provides comprehensive operational support and a range of expert services to the world's leading insurers, brokers, fleet managers and automotive manufacturers. With over 20 years' experience, our clients trust us to transform their claim management processes, manage...
-
Claims Consultant
7 days ago
Melbourne, Victoria, Australia TAL Full time $80,000 - $120,000 per yearCompany DescriptionFlexible work arrangementsFull time, permanent contractCollaborative team with supportive leadershipInternal career growth opportunitiesMelbourne CBD office with an-site fitness centre and wellness classesWelcome to TAL. As a leading life insurer, we've been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven...
-
Senior Claims Consultant
4 days ago
Melbourne, Victoria, Australia TAL Australia Full timeJoin to apply for the Senior Claims Consultant role at TAL Australia2 days ago Be among the first 25 applicantsJoin to apply for the Senior Claims Consultant role at TAL AustraliaCompany DescriptionWelcome to TAL. As a leading life insurer, we've been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and...
-
Senior Claims Consultant
4 days ago
Melbourne, Victoria, Australia TAL Australia Full timeJoin to apply for the Senior Claims Consultant role at TAL Australia2 days ago Be among the first 25 applicantsJoin to apply for the Senior Claims Consultant role at TAL AustraliaCompany DescriptionWelcome to TAL. As a leading life insurer, we've been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and...
-
Senior Claims Consultant
3 days ago
Melbourne, Victoria, Australia Tal Australia Full timeJoin to apply for the Senior Claims Consultant role at TAL Australia1 day ago Be among the first 25 applicantsJoin to apply for the Senior Claims Consultant role at TAL AustraliaGet AI-powered advice on this job and more exclusive features.Collaborative team with supportive leadershipMelbourne CBD office with on-site fitness centre and wellness...