Hotel Services Assistant

time left to apply End Date: September 9, 2025 (22 days left to apply)

job requisition id JR144082

Job Description:

About the Opportunity:

We are looking for a special kind of person – a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.

As a Hotel Services Assistant you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment for the residents of St Vincent's Care Kangaroo Point. Our commitment is to listen to each resident, understand who each person is - a unique individual who we respect and treat with kindness and compassion.

St Vincent's Care Kangaroo Point (locally known as Marycrest and Lilian Cooper) offers progressive care in a stimulating and caring environment, where staff ensure residents feel welcome, valued and safe. The facility has earned a wonderful reputation as a place where elderly residents are cared for with respect and compassion. Our residents enjoy exceptional care with the added benefit of one of the finest views in Australia. St Vincent's Care Kangaroo Point is co-located with St Vincent's Private Hospital Brisbane near the iconic Story Bridge and overlooks the meandering Brisbane River and the city skyline.

At St Vincent's Care, our Heartprint model ensures compassionate, holistic, person-centred care that empowers residents and fosters a sense of belonging, independence, and cultural respect, creating a life filled with purpose and wellbeing.

We are seeking people who are passionate about providing care that is sensitive to resident's individualised needs, preferences and choices and are committed to building strong, meaningful connections with residents.

What's on your resume is important, but what's in your heart matters more.

Because at St Vincent's, kindness works for us.

Things that work for us:

Experience in Food Services Area including meal preparation, presentation, and distribution.

Experience in housekeeping / cleaning including laundry management

Strong attention to detail and excellent communication skills

Understanding of Aged Care and resident rights and responsibilities

Experience with AutumnCare (or similar software) with ability to maintain excellent records

NDIS Worker Screening Check (Yellow Card) is mandatory

Things that work for you:

More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum

Better work-life balance with consistent fortnightly rosters patterns for permanent positions -no rotating rosters

Opportunity to work for the nation's largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision

Join an organisation where staff feedback largely indicates they are treated with respect, are confident in their management's leadership and would stay if offered a similar job elsewhere

Become a specialist in aged-care nursing Perfect your skills and fast-track your nursing career in one of the fastest growing fields in healthcare

Career development, mentoring and leadership opportunities within St Vincent's network

Like-minded colleagues with a friendly team environment and a great community care spirit

Rewarding work that focuses on relationships over routines

No cost uniforms and training

No mandatory COVID vaccinations Free annual flu vaccination (recommended).

Employee Assistance Program for staff and their families

Access to the Fitness Passport (FP)

Why become part of the St Vincent's Care family?

Because you're like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work to provide the highest levels of care and quality of life for our clients. And better support for our local communities.

For more than 175 years, St Vincent's Care has been a leading Catholic provider of Aged Care Services in Australia, upholding compassion, justice, integrity and excellence in all we do.

At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

Respectfully, no agencies please.

Closing Date:8 September 2025 11:59pmJob Description:

About the Opportunity:

We are looking for a special kind of person – a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.

As a Hotel Services Assistant you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment for the residents of St Vincent's Care Kangaroo Point. Our commitment is to listen to each resident, understand who each person is - a unique individual who we respect and treat with kindness and compassion.

St Vincent's Care Kangaroo Point (locally known as Marycrest and Lilian Cooper) offers progressive care in a stimulating and caring environment, where staff ensure residents feel welcome, valued and safe. The facility has earned a wonderful reputation as a place where elderly residents are cared for with respect and compassion. Our residents enjoy exceptional care with the added benefit of one of the finest views in Australia. St Vincent's Care Kangaroo Point is co-located with St Vincent's Private Hospital Brisbane near the iconic Story Bridge and overlooks the meandering Brisbane River and the city skyline.

At St Vincent's Care, our Heartprint model ensures compassionate, holistic, person-centred care that empowers residents and fosters a sense of belonging, independence, and cultural respect, creating a life filled with purpose and wellbeing.

We are seeking people who are passionate about providing care that is sensitive to resident's individualised needs, preferences and choices and are committed to building strong, meaningful connections with residents.

What's on your resume is important, but what's in your heart matters more.

Because at St Vincent's, kindness works for us.

Things that work for us:

• Relevant qualification certificates (preferred)

• Experience in Food Services Area including meal preparation, presentation, and distribution.

• Experience in housekeeping / cleaning including laundry management

• Strong attention to detail and excellent communication skills

• Understanding of Aged Care and resident rights and responsibilities

• Experience with AutumnCare (or similar software) with ability to maintain excellent records

• NDIS Worker Screening Check (Yellow Card) is mandatory

Things that work for you:

• More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum

• Better work-life balance with consistent fortnightly rosters patterns for permanent positions -no rotating rosters

• Opportunity to work for the nation's largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision

• Join an organisation where staff feedback largely indicates they are treated with respect, are confident in their management's leadership and would stay if offered a similar job elsewhere

• Become a specialist in aged-care nursing Perfect your skills and fast-track your nursing career in one of the fastest growing fields in healthcare

• Career development, mentoring and leadership opportunities within St Vincent's network

• Like-minded colleagues with a friendly team environment and a great community care spirit

• Rewarding work that focuses on relationships over routines

• No cost uniforms and training

• No mandatory COVID vaccinations Free annual flu vaccination (recommended).

• Employee Assistance Program for staff and their families

• Access to the Fitness Passport (FP)

Why become part of the St Vincent's Care family?

Because you're like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work to provide the highest levels of care and quality of life for our clients. And better support for our local communities.

For more than 175 years, St Vincent's Care has been a leading Catholic provider of Aged Care Services in Australia, upholding compassion, justice, integrity and excellence in all we do.

At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

Reconciliation Action Plan

St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

Respectfully, no agencies please.

Closing Date:8 September 2025 11:59pmReconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

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About Us

As part of St Vincent's Health Australia, St Vincent's Care Services (SVCS) is a leading Catholic provider of Aged Care Services in Australia. SVCS offers quality residential, community and independent living services through 23 facilities located within Queensland, New South Wales and Victoria.St Vincent's has been providing health care in Australia for more than 155 years. The legacy entrusted to us by the Sisters of Charity and their Founder, Mary Aikenhead continues to inspire the service provided to our residents in a caring, friendly atmosphere, underpinned by our values of Compassion, Justice, Integrity and Excellence.

We are proud of our working environment that promotes teamwork and fosters professional development. We treat each other with respect and fairness, we have a genuine concern for everyone in our team, and we are an equal opportunity employer.

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