Floor Attendant

3 weeks ago

Perth, Western Australia Light Years Full time

Before Byron Bay became a dining destination, there was Light Years. Tucked in an intimate space in the centre of town, the modern Asian restaurant became a fast favourite for its playful approach to hospitality, a modern Asian dining experience that offers delicious share-style food, unique cocktails, and friendly wait staff.

Since it first opened back in 2017, the stalwart of the beach town's dining scene has become something of a phenomenon, spawning outposts in Noosa, Burleigh Heads and Newcastle. And in late 2022, Light Years Byron Bay packed up and opened its second iteration in a brand new, larger space – an evolved, grown-up version.

Fast forward to 2025, and it's time for Light Years to spread its flavour powered wings to Western Australia. A prime Perth CBD location, situated within a stylish iconic heritage building on William Street, Light Years Perth will be the biggest (boldest) venture yet. This two-hundred-seater venue will showcase laneway dining, private dining and a stunning centralised bar for a good dose of good-time vibes

We are ready for YOU to join this exciting opening and embrace a collaborative, fun environment and excellent team culture.

POSITION SUMMARY

The Floor attendant is responsible for all elements of Front of house service. The Floor attendant is in charge of customer service & sections, following Light Years sequence of service, food & beverage quality control and teamwork.

ABOUT YOU
  • Focusing on achieving the best customer service & showcasing Light Years to the highest standard possible.
  • Experience in a fast-paced and high-volume venue.
  • Great work ethic and loves working with a team.
  • Wine and Asian cuisine knowledge – looked upon favourably, but not essential.
BENEFITS
  • Fantastic salary, tips and staff discounts at all our venues.
  • A work-life balance.
  • An opportunity for career development and growth.
KEY RESPONSIBILITIES
  • Checklists – Complete the Light Years opening & closing checklists. Ensure updated checklists are displayed in designated areas at all times.
  • Customer Complaints – Handle all customer complaints when working on shift and improve customer experience in store. Always communicate with your manager about a customer complaint and take guidance on how to deal with the situation. All customer complaints must be communicated with the manager on shift.
  • Wine service – Learning wine service and basic wine knowledge.
  • Opening & Closing the Venue – Present venue in accordance to VM, correct lighting, music control, cleanliness, uniforms, and all table presentation.
  • Deep Clean – Fortnightly deep clean of FOH & BOH to be run by Restaurant Managers.
  • Food & Beverage knowledge – Must attend all training or group training to ensure knowledge of the menu is developed to full ability.
  • Teamwork – Working with your team to create a fun and happy environment in house & with all staff.
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