Services Account Executive

4 weeks ago

Perth, Western Australia Microsoft Full time

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Are you passionate about putting the customer at the heart of everything you do? As a Services Account Executive (SAE) in our Services Sales Team, you'll play a pivotal role in redefining how we deliver value through services.

You'll act as a trusted advisor, guiding organisations to unlock the full potential of the Microsoft Services portfolio and achieve meaningful business outcomes. As a SAE, you are responsible for proactively selling the entire Services portfolio—from delivering core value through Unified Enterprise, to accelerating impact with Unified Enhanced Solutions, and driving transformational change through Microsoft Consulting (ISD).

In this role, you'll work closely with customers to understand their strategic goals, co-create tailored service solutions, and help them realise their ambitions. Your ability to build trust, foster long-term relationships, and elevate the customer experience will be key to your success.

As an experienced SAE, this role offers you the opportunity to accelerate your career growth, be part of a high-performing team, and develop, own, and close strategic opportunities that leverage AI and cutting-edge solutions to drive customer success and grow Microsoft cloud consumption.

We're looking for innovative, high energy, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and excel at aligning diverse priorities to drive shared success.

If you're ready to make a real impact and help transform the way we sell services—your next great career adventure starts here.

We Have Currently Have 2 x Roles Available

Retail, Travel & Telco Territory this role can be based in Sydney or Melbourne

Mining, Construction & Energy Territory this role is based in Perth.

Our Services Sales organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products—it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Drive adoption and strategic deployment of Microsoft solutions through effective collaboration with the Enterprise account team and partners to leverage a complete solution from the entire range of services across the Unified, Enhanced Services, Mission Critical Services and Consulting portfolios.
Lead the Microsoft Services virtual account team to bring the customer need to life through consultative selling, active listening, and continuous planning to realise Customer success, Microsoft solution subscriptions and Services (Unified & Consulting) revenue.
Manage and own the full sales cycle from lead generation and qualification to deal closure while driving accelerated cloud consumption through sold projects and programmes. Consistently achieve sales targets by Quarter and Full Year.
Collaborate as an integrated One Microsoft team across customer and partner networks following established process and methodology guidance.
Act as a trusted advisor by applying consultative selling techniques to uncover customer needs, shape strategic opportunities, and unlock new business potential.
Maintain accurate forecasting and pipeline hygiene to support business planning and performance tracking.

Qualifications

Required/minimum qualifications

Bachelor's Degree AND 4+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work OR 6+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) OR equivalent experience.
2+ years consulting solution sales experience.

Additional Or Preferred Qualifications

Bachelor's Degree in Business, Information Technology (IT), or related field AND 6+ years industry solution or consulting sales experience in the commercial or public sector (e.g. Financial Services, Local Government) or related work OR equivalent experience.
3+ years consulting solution sales experience.

Role

The Services Account Executive role is designed for high-impact sellers who can drive AI transformation, cloud growth, and customer success across Strategic and Upper Majors accounts. Recommended experience should include:

Sales Leadership & Strategic Planning

Demonstrated success in co-developing transformation strategies with account teams and technical stakeholders.
Proven track record of achieving sales targets through structured account planning and customer success initiatives.
Skilled in forecasting, milestone tracking, and driving consumption growth.

Professional Services & Solution Development

Strong understanding of foundational and advanced service offerings.
Experience in securing consulting engagements, managing renewals, and expanding service contracts.

Customer Engagement & Executive Alignment

Expertise in orchestrating strategic account planning, including long-term visioning and multi-phase roadmaps.
Comfortable leading executive reviews, sponsor engagement sessions, and governance forums.

Technology & AI Enablement

Fluent across the customer lifecycle—from initial consultation to solution design, delivery, and optimisation.
Able to align services with AI transformation goals and broader technical strategies.

Cross-Functional Collaboration

Effective collaborator across sales, technical, and customer success teams.
Adept at embedding service insights into planning and execution to maximise customer value.

By applying for this role, you will be considered for additional roles with similar qualifications

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.Seniority level

Seniority levelNot Applicable

Employment type

Employment typeFull-time

Job function

IndustriesSoftware Development

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