Manager, Student Systems

3 weeks ago

Sunshine Coast, Australia ATEM Association for Tertiary Education Management Full time

Join us as the Manager, Student Systems at UniSC, where you'll play an essential role in shaping the student experience. This role leads the way in enhancing and optimising our student systems to ensure seamless support across our Student Services functions. Working closely with university stakeholders, including IT, you'll bring expert insights to elevate our processes, data management, and reporting. You'll guide a team to identify and drive improvements and automation, creating smoother experiences for students and staff alike - all while helping students on their journey to become lifelong learners and job-ready graduates. This role offers a rewarding opportunity to make a real impact in a supportive environment focused on student success and continuous improvement.

Key Responsibilities
  • Drive innovation in UniSC's student services by enhancing core systems like the Student Management System and CRM, ensuring process improvements, automation, and compliance with strategic goals;
  • Lead and support a talented team dedicated to advancing student systems, overseeing everything from analysis and configuration to testing and training;
  • Develop a focused roadmap for ongoing system improvements, partnering with IT and service users to deliver projects that elevate experiences for students and staff;
  • Provide expert guidance to senior leaders, supporting strategic initiatives to continually enhance UniSC's student services.
About You

Our ideal candidate is a proactive leader who excels in developing and improving student systems and processes to achieve service excellence. You're a collaborator at heart, skilled at building strong relationships with both internal and external stakeholders, from key university partners to vendors and user groups. With a strategic eye, you oversee the management, security, and reporting for UniSC's student information systems, ensuring they meet both governance and legislative standards. You bring a data-driven approach, using insights to shape recommendations that keep UniSC at the forefront of student support. And as a natural representative and communicator, you're ready to engage with sector networks and contribute meaningfully within UniSC's forums and committees.

Minimum Requirements
  • Proven leadership in driving student system improvements and major projects, enhancing user and organisational outcomes, with expertise in analysis, testing, and implementation.
  • Experience in leading and developing high-performing teams, fostering engagement and success.
  • Strong problem-solving and analytical skills, offering informed decisions and proactive recommendations to senior leaders.
  • Excellent communicator, skilled in advising, influencing, and negotiating to achieve positive results.
  • In-depth knowledge of the Higher Education sector and relevant legislation around student and academic administration.
  • Comprehensive understanding of student systems, data, and reporting needs.
  • Experienced as a System Owner, managing supplier relationships, with a background in Peoplesoft Student/Oracle Campus Solutions a plus.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context.

To be eligible to apply you must have legal work rights in Australia. UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

#J-18808-Ljbffr

  • Manager, Student Systems

    5 hours ago

    Sunshine Coast Regional, Australia ATEM Association for Tertiary Education Management Full time

    Join us as the Manager, Student Systems at UniSC, where you’ll play an essential role in shaping the student experience. This role leads the way in enhancing and optimising our student systems to ensure seamless support across our Student Services functions. Working closely with university stakeholders, including IT, you’ll bring expert insights to...

  • Manager, Student Systems

    3 weeks ago

    Sunshine Coast Regional District, Australia ATEM Association for Tertiary Education Management Full time

    Join us as the Manager, Student Systems at UniSC, where you'll play an essential role in shaping the student experience. This role leads the way in enhancing and optimising our student systems to ensure seamless support across our Student Services functions. Working closely with university stakeholders, including IT, you'll bring expert insights to elevate...

  • Chief Student Systems Architect

    1 week ago

    Sunshine Coast, Australia beBeeLeadership Full time $110,000 - $140,000

    Student Systems ManagerThis is a key leadership role that involves enhancing and optimising student systems to ensure seamless support across Student Services functions.The successful candidate will collaborate with various stakeholders, including IT, to bring expert insights that elevate processes, data management, and reporting.A natural representative and...

  • Student System Development Lead

    2 weeks ago

    Sunshine Coast, Australia beBeeLeadership Full time $114,100 - $135,700

    Shape the student experience by enhancing and optimising our systems. Collaborate with stakeholders to elevate processes, data management, and reporting.Key ResponsibilitiesDrive innovation in student services by improving core systems and ensuring process improvements, automation, and alignment with strategic goals;Lead a team dedicated to advancing student...

  • Vacation Students

    3 weeks ago

    Sunshine Coast, Australia Unitywater Full time

    Multiple opportunities for students studying ICT, Computer Science, Data Science12-week paid summer vacation program, commencing Nov 2025Multiple opportunities available in Maroochydore and Mango HillAbout us:Unitywater operates in one of Australia's most exceptional environments in terms of natural beauty, geographical and demographic breadth. We operate on...

  • Vacation Students

    2 weeks ago

    Sunshine Coast, Australia Unitywater Full time

    Multiple opportunities for Civil, Mechanical or Electrical Engineering students12-week paid summer vacation program, commencing Nov 2025Multiple opportunities available in Maroochydore and Mango Hill About us Unitywater operates in one of Australia's most exceptional environments in terms of natural beauty, geographical and demographic breadth. We...

  • Vacation Student

    3 weeks ago

    Sunshine Coast, Australia Unitywater Full time

    Vacation Student - Business, Communications, Commerce, InnovationJoin to apply for the Vacation Student - Business, Communications, Commerce, Innovation role at UnitywaterMultiple positions for Business, Commerce, Communications, Psychology students. Multiple opportunities available in Maroochydore and Mango Hill.About us:Unitywater operates in one of...

  • Principal Education Officer, Student Engagement and

    1 week ago

    Sunshine Coast, Australia Education Full time

    About the Department of Education The Department of Education (DoE) is committed to ensuring Queenslanders have the education and skills they need to contribute to the economic and social development of Queensland. The department delivers world class education services for people at every stage of their personal and professional development. We are also...

  • Student Conduct Manager

    1 week ago

    Gold Coast, Queensland, Australia beBeeCompliance Full time $137,628 - $155,609

    Job DescriptionThis role involves leading and managing a high-performing unit responsible for student integrity, conduct, and compliant case management.Key ResponsibilitiesBuild strong relationships with internal and external stakeholders to influence effective student conduct and integrity processes.Provide expert advice and leadership on student conduct,...

  • Student Support Officer

    2 weeks ago

    Sunshine Coast, Australia Education Full time

    **About the School**: We value the history and traditions of education in Nambour whilst always striving to improve informed by the latest contemporary educational research. Our vision states that we support and nurture our students as they choose, and excel in, their individual educational pathway. Students leave us as confident, independent compassionate...