B2B Account Manager

2 days ago


Melbourne, Victoria, Australia Michelin Full time

MICHELIN - A BETTER WAY FORWARD

Are you a positive, driven, energised team player eager to uncover new opportunities, build and maintain relationships with customers and help them succeed? This is an excellent opportunity for a sales, account management or mechanical professional to help grow the profitability of our B2B business line (truck tyres).

We're a globally recognised company where we live our company purpose of giving everyone a "better way forward". We offer a collaborative and caring team environment with a focus on learning and development where you're recognised for contributions and offered a variety of staff incentives.

About the Role

Reporting to the Regional Sales Manager, you'll join a small, supportive team focused on securing and maintaining B2B accounts—particularly truck fleets. This role is ideal for recent graduates or early-career professionals in sales, account management, or mechanical fields.

Using Salesforce CRM, your key responsibilities will include:

  • Optimise account management processes and achieve sales goals.
  • Use Michelin sales methodology to grow territory sales volumes.
  • Conduct customer visits to inspect and report on Tyre performance while demonstrating the value of Michelin Tyres/services.
  • Provide technical support to customers and end users.
  • Initiate improvements in services, products and systems.
  • Analyse demand and influence stakeholders to ensure resource availability.
  • Identify new and different business opportunities.

What We're Looking For:

  • Willingness to adapt and learn.
  • Ability to work autonomously while being part of a team.
  • Strong communication skills to share information, mitigate issues and resolve conflicts.
  • Analytical skills to understand data, write reports and make recommendations.
  • Respect for people, fostering a culture of compassion, empathy and support.
  • Ideally experience in B2B industry, client services and/or sales environment.
  • Experience using a CRM tool and MS Office skills: Excel, Word and PowerPoint.
  • Ability to travel 6-8 days per month (you plan your own schedule).
  • Authorised to work in Australia. New Zealand applicants will also be considered.

What's in it for you?

  • Comprehensive training & development program
  • Great company culture – open and collaborative environment
  • Fully maintained company vehicle
  • Performance bonus
  • Additional 4 days of Wellness Leave per year & access to Employee Assistance Program
  • Staff incentives include paid parental leave (primary & secondary) & more
  • Performance bonus and 2% additional super above the Superannuation Guarantee
  • Opportunity to innovate and pioneer the way forward

About us

Are you ready to embark on an exciting career journey with Michelin, a global leader in sustainable mobility? At Michelin, we believe in putting people at the heart of everything we do. Our commitment to people development, innovation, excellence and sustainability drives us to create a better future for our customers, employees and communities.

As a part of our team, you'll be joining a company that values respect, diversity, inclusion and collaboration. We strive to foster a culture where every voice is heard, and every idea is valued. Our employees are empowered to take initiative, challenge the status quo, and contribute to meaningful projects that make a real impact.

We invite you to be a part of our people-led, dynamic and innovative team, where you can grow your career, develop your skills and make a difference. Join us in inspiring motion for life and shaping the future of mobility.

Michelin Australia is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment. If you require any adjustments to participate in the application process with us, please let us know in your application or contact us on recruitment.australia@michelin.com

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