B2B Marketing Manager

4 weeks ago


Melbourne, Victoria, Australia 13cabs Full time
Drive high-impact communications and events for leading transport brands in a dynamic, values-led team on a 12 month max term contract

04th July, 2025

A2B Australia is a member of the Comfort Del Gro Australia (CDC) family. CDC has become the leading Australian taxi network and a significant technology and payment solutions provider for the personal transport industry.

From passengers booking a taxi and dispatch to passengers arriving at their destination safely, comfortably, and reliably to payment for their trip. We deliver solutions for our corporate, community clients, and passengers with a disability; we look after every aspect of the customer experience.
Our 13cabs and Silver Service taxi network is the largest in Australia, with over 7,000 vehicles and around 11,500 drivers. We support our operators and drivers through our Contact Centre, Taxi Tech and Support Hubs – looking after their bookings, taxis and personal needs.

We provide end-to-end solutions for operators, drivers, and passengers in Australia and globally - from our contact centre, dispatch, and navigation technology to travel payment solutions, including in-car technology and apps. Our brands include our personal transport brands, 13cabs, Swan Taxis and Silver Service, and our communication and payment solutions Cabcharge, 13cabs Corporate, MTI, Spotto, Fareway Plus and Giraffe Payments. We also offer specialised insurance brokers for the taxi industry.

The A2B WAY

We care about our business, customers, and each other.
We work respectfully together as a connected team—we are one team with one goal. We encourage innovative thinking to drive us into the future. We invest in the well-being of our people and keeping everyone and our environments safe.

Our values—caring, collaborative, accountable, authentic, and progressive—help us lay the foundation for what we care about most.
We align performance with our values and goals from the CEO to the daily activities of our frontline. Learning and development opportunities are encouraged, valued, and available to everyone. We recognise and reward our stars.

What You'll Be Doing

As our next B2B Marketing Manager, you'll lead the execution of the communications and events program for all A2B brands across Personal Transport, Corporate Transport, and the Mobility Payment Platform. You will focus on enhancing brand reputation on a national scale while managing high-volume events and external partnerships.

Key Responsibilities

- Develop communication and event plans aligned with KPIs and business strategy.
- Enhance stakeholder experiences across B2C, B2B, and MPP segments.
- Represent the A2B brand proactively and positively across Australia.
- Manage recruitment, training, and development of high-performing team members.
- Execute marketing campaigns and events that enhance brand visibility.
- Support product team initiatives through effective communication and promotion.
- Improve customer feedback and experience outcomes.
- Monitor performance against targets and adjust plans to ensure success.

04th July, 2025

A2B Australia is a member of the Comfort Del Gro Australia (CDC) family. CDC has become the leading Australian taxi network and a significant technology and payment solutions provider for the personal transport industry.

From passengers booking a taxi and dispatch to passengers arriving at their destination safely, comfortably, and reliably to payment for their trip. We deliver solutions for our corporate, community clients, and passengers with a disability; we look after every aspect of the customer experience.
Our 13cabs and Silver Service taxi network is the largest in Australia, with over 7,000 vehicles and around 11,500 drivers. We support our operators and drivers through our Contact Centre, Taxi Tech and Support Hubs – looking after their bookings, taxis and personal needs.

We provide end-to-end solutions for operators, drivers, and passengers in Australia and globally - from our contact centre, dispatch, and navigation technology to travel payment solutions, including in-car technology and apps. Our brands include our personal transport brands, 13cabs, Swan Taxis and Silver Service, and our communication and payment solutions Cabcharge, 13cabs Corporate, MTI, Spotto, Fareway Plus and Giraffe Payments. We also offer specialised insurance brokers for the taxi industry.

The A2B WAY

We care about our business, customers, and each other.
We work respectfully together as a connected team—we are one team with one goal. We encourage innovative thinking to drive us into the future. We invest in the well-being of our people and keeping everyone and our environments safe.

Our values—caring, collaborative, accountable, authentic, and progressive—help us lay the foundation for what we care about most.
We align performance with our values and goals from the CEO to the daily activities of our frontline. Learning and development opportunities are encouraged, valued, and available to everyone. We recognise and reward our stars.

What You'll Be Doing

As our next B2B Marketing Manager, you'll lead the execution of the communications and events program for all A2B brands across Personal Transport, Corporate Transport, and the Mobility Payment Platform. You will focus on enhancing brand reputation on a national scale while managing high-volume events and external partnerships.

Key Responsibilities

- Develop communication and event plans aligned with KPIs and business strategy.
- Enhance stakeholder experiences across B2C, B2B, and MPP segments.
- Represent the A2B brand proactively and positively across Australia.
- Manage recruitment, training, and development of high-performing team members.
- Execute marketing campaigns and events that enhance brand visibility.
- Support product team initiatives through effective communication and promotion.
- Improve customer feedback and experience outcomes.
- Monitor performance against targets and adjust plans to ensure success.

About You

You're a marketing professional with a proven ability to lead campaigns and events that deliver measurable results. You bring:

- A tertiary qualification in marketing, communications, or a related field.
- 5+ years of experience delivering internal and external communications initiatives.
- Demonstrated success in team leadership and stakeholder engagement.
- Strong planning and coordination skills with attention to detail.
- Experience in managing budgets, KPIs, and campaign metrics.

Personal Attributes

- Organised: Sets clear goals, anticipates challenges, and develops alternative plans.
- Energetic & Driven: Demonstrates resilience and determination to succeed.
- Detail Focused: Maintains high levels of accuracy and consistency.
- Authentic: Communicates transparently and professionally.

Why You'll Love Working Here

- National Impact – Shape how millions experience our brand and services.
- Diverse Role – Balance event planning, communications strategy, and stakeholder engagement.
- Collaborative Culture – Work in a team that values respect, innovation, and inclusion.
- Flexibility – Hybrid work options to support work-life balance.
- Growth & Development – Access tailored learning and leadership pathways.
- Recognition & Inclusion – Be valued for who you are and what you bring to the team.

Join us at A2B – where your voice helps steer the future of transport.

- Perks & Benefits
- Competitive Salary
- Flexible Hybrid Working Environment
- Diverse and Inclusive team environment
- Learning & Development Programs
- Bring your pets to work days
- Recognition & Reward
- Employee Assistant Program
- Career Pathways

Join us at A2B – where tech drives the future of transport.

We believe great journeys start with great people. If you're passionate about building intuitive, scalable user experiences with real-world impact —we want to hear from you.

Apply nowand take the driver's seat in a role where your code shapes how Australia moves.

ComfortDelGro Corporation Australia (CDC) and A2B acknowledge the Traditional Custodians throughout Australia and their continuing connection to land, waters, and community. We pay our respects to all First Nations people, their culture, and to Elders past and present.

We are an equal opportunity employer and provide a caring, flexible, and collaborative work environment. We encourage Aboriginal and Torres Strait Islander people to apply.Apply For Job
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