Broker Manager

3 weeks ago

Melbourne, Victoria, Australia QBE Insurance Full time
Overview

Join to apply for the Broker Manager role at QBE Insurance in Melbourne. This is a permanent, full-time, hybrid role.

The Opportunity

We have an opportunity to join our Qnect AR team as Broker Manager. As a Broker Manager you will drive growth across the portfolio with a focus on delivering excellent customer service and high service standards. You will partner with an assigned network of Authorised Representatives, to profitably grow the business and meet sales and growth targets. You will work closely with our SME Underwriting team, with a remit to grow the Commercial Underwriting, Specialty and People Risk portfolios as well.

Your New Role

You will work in a great team environment and be responsible for developing account management plans, proactively developing key relationships and analysing current trends and growth opportunities within the portfolio. You will also:

  • Establish and develop good working relationships with Authorised Representatives in your assigned portfolio, for the purpose of developing, then monitoring compliant and profitable repeat business.
  • Respond to customer enquiries in a timely and professional manner.
  • Proactively promote and support the Authorised Representatives and QBE Australia's products & services and company image to intermediaries.
  • Review existing portfolios and recommend strategies for increased growth.
  • Work with Service Standards as agreed with Head of Qnect Distribution.
About You

To be successful in this role, you will have:

  • Previous experience as a BDM/Account Manager.
  • Outstanding Customer Service and Relationship Building skills.
  • Leadership and mentoring skills.
  • Ability to lead by influence with Brokers and Underwriters.
  • Strong communication and negotiation skills.
  • Ability to work in a team environment by supporting and developing team members.
  • Product knowledge and understanding to engage intermediaries and fulfill growth opportunities.
About QBE

We are an international insurer focused on building a resilient future and becoming the most consistent and innovative risk partner. We believe our people are at the centre of our success and are committed to an inclusive workplace. With more than 13,000 people across 27 countries, we aim to balance a friendly, down-to-earth culture with high ambition.

Benefits
  • Hybrid Working – a mix of working from home and in the office to enhance work/life balance
  • Life Leave to support major life events
  • Free holistic wellbeing coaching, including counselling, financial and legal advice
  • 18 weeks' gender-equal flexible leave for new parents, including paid super
  • Voluntary super contributions and company matching
  • Income protection and related insurance premiums
  • Discounts on insurance products, car hire, hotels, goods and services
Rewards & Recognition
  • Award recognitions including Diversity, Equity & Inclusion awards and inclusive workplace accolades
Application

APPLY NOW and submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognises the value of diverse perspectives and experiences. If we can provide support with access requirements or alternative work arrangements, please contact recruitment@qbe.com.

Rights & Notices

Equal Employment Opportunity: QBE is an equal opportunity employer and complies with EEO legislation in each jurisdiction it operates.

Application Close Date: 07/09/2025 11:59 PM


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