Solutions Engineer

Join to apply for the Solutions Engineer (Pre-Sales) role at inforcer.

inforcer is a leading provider of innovative solutions in the cybersecurity sector, focusing on providing Managed Service Providers (MSPs) with tools to manage Microsoft Security policies across multiple tenants. Our mission is to be inforced in every MSP.

We're looking for a community-focused and commercially minded M365 Technical Pre-Sales Consultant / Solutions Engineer to join our team in Australia. This role emphasizes community engagement and advocacy within the Microsoft 365 and MSP space, with a strong focus on pre-sales, post-sales, and technical support functions. You will foster relationships with customers across the Australia region, understand their needs, and provide tailored Microsoft 365 and inforcer solutions. You'll lead advocacy within the Microsoft space and support our MSP community to become better Microsoft Partners, leading conversations at events and conferences while supporting our internal team.

• Deliver presentations to potential prospects and drive one-to-many enablement sessions with our partners
• Support MSPs to become better Microsoft partners
• Stay up to date with Microsoft 365 developments, new features, and best practices
• Help clients understand our product and services through onboarding and enablement
• Support product development with your knowledge and expertise within the Microsoft ecosystem
• Become a trusted technical resource to support sales and post-sales processes, adding deep technical knowledge to conversations
• Leverage experience in building and managing high-impact partnerships in the Microsoft, MSP and SaaS marketplace
• Build programs to maximise the value of inforcer within the Microsoft and MSP ecosystem
• Utilise networks to increase inforcer's market presence and act as the face of our community; attend regular events and conferences
• Drive our online community, particularly across Discord, to encourage engagement and partner enablement

• Competitive Compensation: Attractive salary, including discretionary performance-based bonuses
• You Time: Competitive annual leave allowance and increasing holiday allowance based on length of service
• Birthdays & Anniversaries: A day off for your birthday every year
• Work-Life Balance: Flexible working hours and hybrid/remote options
• Regular Team Socials: Monthly social events
• Investing in Your Future: Proactive development opportunities, continuous learning, professional training, and career advancement paths
• Inclusive Environment: A supportive and inclusive workplace that values diversity
• Employee Recognition: Programs to recognise and reward contributions and achievements

• Previous experience as a Technical Pre-sales Consultant, Solution Architect, Solutions Engineer or Sales Engineer, ideally within the MSP or cybersecurity space
• Knowledge/experience in the MS Security Suite (Entra ID, Defender, Sentinel, Purview, Intune)
• Understanding of security frameworks (HIPAA, SOC2, NIST, ISO, GDPR, CIS, etc.)
• Proven ability to educate, mentor, and influence stakeholders at all levels
• Strong problem-solving skills and attention to detail
• Exceptional communication skills, both verbal and written, with the ability to collaborate across teams
• Strong presentation skills

Don't quite have all of these skills? Apply and our team can review your experience for fit. We'd love to hear from you

inforcer is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Technology, Information and Media, and Computer and Network Security