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National Business Manager, Perpetual Wealth Management
4 weeks ago
National Business Manager, Perpetual Wealth Management
- More Time Off for What Matters: Enjoy up to 6 weeks of leave
- Flexible Work Environment: Work where we work best - whether in the office or from home.
- Business Manager is a senior leadership role responsible for driving strategic and operational excellence across the Private Wealth division nationally
- More Time Off for What Matters: Enjoy up to 6 weeks of leave
- Flexible Work Environment: Work where we work best - whether in the office or from home.
- Business Manager is a senior leadership role responsible for driving strategic and operational excellence across the Private Wealth division nationally
An exciting opportunity to be part of the wider Perpetual Wealth Management team and lead the design and implementation of business initiatives, ensuring consistent and high-quality service delivery, and help facilitate regulatory compliance across all offices.
The role as National Business Manager will act as a key conduit between the Private Clients Leadership Team, Partners and enabling functions including Practice Management & Enablement and Client Solutions teams, the National Business Manager to help foster a performance-driven culture, supporting adviser effectiveness, and enhancing client experience.
Strategic Execution
- Successful co-ordination of national business strategies and initiatives aligned with PWM's growth objectives, in conjunction with PCLT and key stakeholders.
- Co-ordination of measurable improvements in operational efficiency, scalability, and profitability, as agreed with the PCLT across our strategic initiatives.
- Lead the operational and risk portfolios across Private Clients Business Unit, via the co-ordination of our risk monitoring and control frameworks.
- Performance management of SLA's of enabling divisions, via oversight of key processes and systems across all offices to ensure consistency and high-quality service delivery.
- Assistance in resolution of service issues and continuous enhancement of client engagement and service processes.
- Full compliance with financial services regulations and internal governance frameworks.
- Proactive identification and mitigation of operational and regulatory risks.
- Seamless coordination between offices to ensure alignment and consistency in service delivery and operations.
- Clear and timely communication of business priorities, changes, and performance metrics to relevant stakeholders.
- Work with the PCLT to foster a culture of collaboration, accountability, and continuous improvement across all offices.
- Coordinate training and development programs to build capability and performance.
- Develop and implement scalable business processes to support adviser productivity and client outcomes.
- Monitor and report on key performance indicators (KPIs) to senior leadership.
We're looking for someone with:
- Bachelor's degree in Business, Finance, Economics, or a related field - desired.
- 8-10 years' experience in financial services, ideally within private wealth management or private banking.
- Demonstrated success in business operations, financial oversight, and strategic project delivery and problem solving.
- Exposure to national business environments and willingness to travel interstate as required.
- Deep understanding of operational processes, client service delivery, and regulatory requirements in financial services.
- Excellent communication, stakeholder engagement, and interpersonal skills.
- High-level analytical and problem-solving capabilities
Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact which drive our approach of day-to-day interactions with colleagues and clients, the way we approach decision-making to the questions we ask and the problems we solve.
Employee benefits
- Work from anywhere in Australia for up to one month each year
- An annual allowance to empower you to prioritise your personal wellbeing
- Study support and commitment to supporting professional development
- Strong commitment to all aspects of Diversity and Inclusion through a robust 7 pillar strategy
- A growing number of employee-led networks who work to raise awareness and drive continued change
- We support over 50 First Nations Communities, helping to secure the communities' future. We encourage applications from Aboriginal and Torres Strait Islander People
