Administration Officer

19 hours ago


Townsville, Queensland, Australia Townsville Hospital and Health Service Full time
Overview

Salary Sacrificing - home, car, travel + much more

This position provides an efficient appointment booking service for all patients and supports efficient utilisation of booking time available for clinicians. The role supports patient access to Oral Health's Standard Range of Services in accordance with the Oral Health Services Waiting List Guideline and Eligibility Guideline.

Responsibilities
  • Provide an efficient appointment booking service for all patients and maximise the use of booking time available for clinicians.
  • Support patient access to Oral Health's Standard Range of Services in accordance with the Waiting List Guideline and Eligibility Guideline.
  • Deliver frontline and frontline support activities to help Townsville Oral Health Service meet Service Agreement Key Performance Indicators.
Work Environment and Benefits
  • Supportive Workplace Culture and Regional Advantage – A community-driven culture that fosters collaboration, inclusion, and professional support. Balances metro-level healthcare opportunities with a regional feel, offering short commutes and access to rural and urban facilities.
  • Work/Life Balance and Lifestyle Benefits – Located in North Queensland with diverse communities, affordable living, and a relaxed lifestyle.
  • Salary range: $2950.00 to $3280.70 p.f. (full-time) and $38.81-$43.16 p.h. (part-time) (AO3)
  • 4 weeks annual leave (pro rata for part-time) with 17.5% loading
  • 12.75% employer contribution to superannuation
  • This is a Vaccine Preventable Disease (VPD) risk role with Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis vaccines relevant to the role
Qualifications
  • Previous experience in an administration role is highly desirable, particularly where high-level customer service is required to support patients.
Other

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the Documents section below for application/interview preparation and future reference.

About Townsville Hospital and Health Service

Townsville Hospital and Health Service is the main public healthcare provider, operating 21 facilities within the region including Townsville, Burdekin, Charters Towers, Flinders, Richmond, Hinchinbrook and Palm Island areas. Townsville University Hospital is the largest tertiary hospital in northern Australia, serving around 700,000 people with advanced medical and surgical specialties. Our commitment is to improve North Queensland's health through exceptional care, research, and education, guided by our core values of integrity, compassion, accountability, respect, and engagement. We value strong community connections and acknowledge the traditional custodians of the land.


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