Customer Care Consultant

6 hours ago

Kwinana, Western Australia Wesfarmers Industrial & Safety Full time
YOUR OPPORTUNITY

We're on the hunt for a full time Customer Care Consultant, to join our friendly team in Kwinana WA

If you're passionate about delivering outstanding customer service and thrive in a team environment, this could be the perfect opportunity for you. No two days are the same, and you'll be part of a supportive team that values growth and development.

What You'll Be Doing:

  • Responding to customer inquiries via phone and email with professionalism and care
  • Completing administrative tasks to support customer care operations
  • Striving for first-contact resolution and meeting service level targets
  • Contributing to a collaborative, customer-focused team culture
  • Working Monday to Friday, 7:30am – 4:00pm

We offer a comprehensive training program to set you up for success from day one. No experience in our industry? No problem – we'll train you

What You'll Bring:

  • Previous experience in customer service or support
  • A customer-first mindset and strong interpersonal skills
  • Confidence using Microsoft Office and other computer applications
  • Excellent written and verbal communication
  • Ability to work independently and as part of a team
  • A proactive, solution-oriented attitude and a willingness to learn
  • Bonus: Experience in industrial supply or trade environments

Why You'll Love Working With Us:

  • Permanent salary, incentives, and a generous Team Member Discount Card for Kmart, Bunnings, Officeworks & Target
  • Ongoing learning and development opportunities
  • Monday to Friday schedule — enjoy your weekends
  • Refer a Friend Program — earn up to $2,000 per referral
  • Option to purchase up to 4 weeks of additional annual leave
  • Team events and celebrations
  • Additional discounts from over 300 corporate partners
  • Generous Wesfarmers annual share plans
  • Attractive parental leave policy
  • Free onsite parking and more

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates in the next two weeks so apply fast to avoid missing out

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which may include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

OUR STORY

Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.


#J-18808-Ljbffr

  • Customer Care Consultant

    1 day ago

    Kwinana, Western Australia Blackwoods Full time

    **Join an iconic Wesfarmers business, leaders in industrial & safety supplies**:- **Great employee benefits, working with a friendly & supportive team**:- **Permanent Full-Time role, located in Kwinana WA**We have an exciting opportunity for a Customer Care Consultant to join our Trade Store team in Kwinana WA, providing outstanding service to our...

  • Customer Care Consultant

    20 hours ago

    Kwinana, Western Australia Blackwoods Full time

    OverviewBlackwoods Kwinana Beach, Western Australia, AustraliaFull-time Customer Care Consultant position in Kwinana WA. You will be part of a friendly team and contribute to delivering outstanding customer service in a supportive, growth‑oriented environment.Working hours: Monday to Friday, 7:30am – 4:00pm.What You'll Be DoingResponding to customer...

  • Customer Care Consultant

    3 days ago

    Kwinana, Western Australia Blackwoods Full time

    YOUR OPPORTUNITYWe're on the hunt for a full time Customer Care Consultant, to join our friendly team in Kwinana WAIf you're passionate about delivering outstanding customer service and thrive in a team environment, this could be the perfect opportunity for you.No two days are the same, and you'll be part of a supportive team that values growth and...

  • Customer Care Consultant

    3 days ago

    Kwinana, Western Australia Blackwoods Full time

    **YOUR OPPORTUNITY**:We're on the hunt for a full time **Customer Care Consultant**, to join our friendly team in **Kwinana WA**If you're passionate about delivering outstanding customer service and thrive in a team environment, this could be the perfect opportunity for you. No two days are the same, and you'll be part of a supportive team that values growth...

  • Customer Service

    2 days ago

    Kwinana, Western Australia Blackwoods Full time

    **YOUR OPPORTUNITY**Due to exciting growth in the business, we are looking for an enthusiastic full time Customer Care Consultant to join our growing Trade Store team based in Kwinana WA, to provide an exceptional level of service to our growing customer base.**Your day-to-day responsibilities**:- Provide fast-paced face to face customer service; whilst...

  • Customer Service Opportunity

    3 days ago

    Kwinana, Western Australia beBeeOpportunity Full time $45,000 - $75,000

    \\Customer Service Opportunity\Our organization is seeking a dedicated Customer Care Consultant to join our team in Kwinana. If you're passionate about delivering exceptional customer service and thrive in a collaborative environment, this could be the perfect opportunity for you.\No two days are the same, and you'll be part of a supportive team that values...

  • Employment Consultant

    3 days ago

    Kwinana, Western Australia Apm Full time

    Are you ready to make a difference in the lives of others, and your own?As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you'll be based at our Kwinana...

  • Employment Consultant

    2 days ago

    Kwinana, Western Australia Karingal Full time

    PAY BANDING: $63k-$77k + Super + Salary PackagingNOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 paOPERATIONAL HOURS: Full-Time, Ongoing - business hours 9-5pmLOCATION: KwinanaAbout the JobAs an Employment Consultant, you will use your skills to support and guide clients to attain...

  • Employment Consultant

    1 day ago

    Kwinana, Western Australia Genu Full time

    Location: Kwinana- Brand: Training & Employment- Date Posted: 17 Jul 2025PAY BANDING: $63k-$77k + Super + Salary PackagingNOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 paOPERATIONAL HOURS: Full-Time, Ongoing - business hours 9-5pmLOCATION: Kwinana**About the Job**As an...

  • Customer Service Specialist

    19 hours ago

    Kwinana, Western Australia beBeeCustomer Full time $76,181 - $90,123

    Customer Care ProfessionalWe are seeking a dedicated Customer Care Professional to join our team in Kwinana, WA.This role involves providing exceptional service to our growing customer base by identifying their needs and taking ownership of all customer interactions.The key responsibilities include:Informing customers about new product offeringsUnderstanding...