Strategic Account Technology Strategist

4 weeks ago


Melbourne, Victoria, Australia Microsoft Full time
Responsibilities (Text Only)Customer and Industry Insights - Combine business, industry, and competitive insights from local and global markets to inform customer strategy - Build strategic account plans aligned to customer priorities and Microsoft's business goals - Lead cross-regional teams to gather insights, assess risks, and drive strategic conversations with customers - Apply industry knowledge to identify challenges, trends, and opportunities across sectors - Use insights to influence solution design and inform customer engagement Trusted Advisor - Provide thought leadership across IT, business strategy, security, and the broader tech landscape - Partner with account executives to define customer strategy and drive outcomes - Build strong relationships with customer executives (CxO level) and influence long-term direction - Shape Microsoft's positioning in AI and security, aligning with customer needs and instilling a security-first mindset - Act as the voice of the customer, delivering feedback and advocating for product improvements across internal teams Technology Strategy Formulation - Lead strategic analysis of customer business needs and identify key stakeholders - Develop mid- and long-term technology and business roadmaps for large, complex accounts - Translate customer priorities into technical strategy using Microsoft's solutions and industry best practices Guide customers through business transformation using AI, cloud, and next-gen capabilities Technology Sales & Demand Generation - Create and drive opportunities based on customer needs and industry best practices - Use multiple channels (e.g. partners, social media) to generate demand and grow the pipeline - Lead extended technical teams (STU, CSU, ISD) to progress deals through the sales lifecycle - Coach peers on opportunity creation and pipeline management aligned to Microsoft's strategic priorities - Champion AI-led transformation, positioning Microsoft as a strategic partner for innovation and growth Differentiated Value Proposition - Build relationships with senior business and technical leaders to align Microsoft solutions to future business needs - Present Microsoft as the preferred partner by articulating long-term value and competitive advantage - Provide insight into emerging technologies and market trends to support business growth Mapping and Account Planning - Create stakeholder maps and engagement plans across customer organisations - Coordinate internal teams and partners to support demand generation and execution - Own the technical component of account planning, driving quota, consumption, and adoption goals - Capture planning insights and outcomes in D365 Account Plan to support ongoing customer engagementQualifications (Text Only)Required/Minimum Qualifications - Bachelor's degree in Computer Science, Information Technology, Engineering, or Business or related field AND 5+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. - 5+ years' experience in digital transformation or using technology to drive business outcomes. - 4+ years' experience in business consulting, consultative selling, or change management. - 5+ years' experience leading technical, support, and/or partner teams Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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