
Senior Consultant Loyalty
3 weeks ago
Join to apply for the Senior Consultant Loyalty role at NAB
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
As a Senior Consultant Loyalty, you will be part of the Personal Everyday Banking (PEB) team, that's doubling down on customer obsession.
Each day, you'll go above and beyond to:
- Support the delivery of a market leading loyalty proposition to drive growth in customers, deposits & Bank of Choice
- Deliver on the strategic roadmap and evolution of the Personal Everyday Banking loyalty offers and rewards program, NAB Goodies
- Support the planning, testing, design and execution of the loyalty proposition to reward and recognise priority customer segments, including managing and engaging Personal Bank key stakeholders to align and deliver on success
- Develop pricing, commercial modelling, customer value and differentiating features and rewards
- Ensure the proposition meets clear outcomes aligned with customer need, commercial sustainability and technical feasibility
- Lead engagement with partners and stakeholders across the enterprise to align on shared success
We're looking for the best and brightest to deliver the best for our customers. You'll need:
- Demonstrated experience working in a similar Senior Consultant Loyalty Program coupled with experience in driving ideas & innovation, customer strategy and execution
- Financial modelling experience coupled with proven analytical and evidence-based decision making skills
- Demonstrated experience in Agile Ways of Working
- Experience with effectively engaging and influencing a wide array of senior stakeholders, a high degree of business acumen, can stress test plans and strategies
- A high degree of business acumen, can stress test plans and strategies, encourages cooperation across functions to enhance quality of decision making
- Preferred experience in Financial Services or P&L management
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Seniority level- Mid-Senior level
- Full-time
- Consulting, Information Technology, and Sales
- Banking
-
Senior Consultant Loyalty
3 weeks ago
Brisbane, Queensland, Australia NAB Full timeJoin to apply for the Senior Consultant Loyalty role at NABOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.As a Senior Consultant...
-
Strategic Loyalty Growth Manager
2 weeks ago
Brisbane, Queensland, Australia beBeeConsultant Full time $140,000 - $180,000Senior Consultant Loyalty Job DescriptionWe are seeking a highly skilled and experienced Senior Consultant to join our team. This role will involve working closely with various stakeholders to drive growth, deliver market leading loyalty propositions, and evolve our Personal Everyday Banking loyalty offers and rewards program.Main Responsibilities:Support...
-
Customer Loyalty Advocate
2 weeks ago
Brisbane, Queensland, Australia beBeeLeadership Full time $120,000 - $200,000Our Vision">We are a customer-centric organisation that prioritises the needs and satisfaction of our customers above all else. This mindset fosters innovation and creates strong, lasting relationships with our customers as we strive to be the best in Australia and New Zealand.">As part of our Personal Everyday Banking (PEB) team, we're doubling down on...
-
Loyalty Sales Growth Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeConsultant Full time $70,000 - $150,000Unlock Your Sales PotentialAre you a motivated and ambitious individual looking to kickstart your sales career? Do you enjoy interacting with customers and exploring new business opportunities?We are seeking an experienced Loyalty Sales Consultant to join our dynamic team. As a Loyalty Sales Consultant, you will be responsible for calling recent guests of...
-
Loyalty and Rewards Manager
2 weeks ago
Brisbane, Queensland, Australia beBeeMarketing Full time $60,000 - $90,000About this Role:We are seeking a skilled Loyalty and Rewards Manager to assist our leadership team in implementing marketing strategies for various programs and initiatives.Main Responsibilities:Providing support to leadership in developing and executing loyalty and rewards programsCollaborating with cross-functional teams to design and implement marketing...
-
Principal Consultant
3 weeks ago
Brisbane, Queensland, Australia Emanate Technology Full time1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Emanate TechnologyDirector - Queensland at Emanate TechnologyEmanate Technology is a fast-growing, well-established IT recruitment firm with offices in Brisbane, Canberra, Melbourne and Adelaide. We're looking for a...
-
Principal Consultant
3 weeks ago
Brisbane, Queensland, Australia Emanate Technology Full time1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Emanate TechnologyDirector - Queensland at Emanate TechnologyEmanate Technology is a fast-growing, well-established IT recruitment firm with offices in Brisbane, Canberra, Melbourne and Adelaide. We're looking for a...
-
Senior DevOps Consultant
2 weeks ago
Brisbane, Queensland, Australia Endava Full timeOverviewApplications management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively.We are seeking a Senior DevOps Consultant to play a critical role in maintaining secure configurations for a portfolio of software...
-
Senior DevOps Consultant
2 weeks ago
Brisbane, Queensland, Australia Endava Full timeOverviewApplications management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively.We are seeking a Senior DevOps Consultant to play a critical role in maintaining secure configurations for a portfolio of software...
-
Senior Consultant
2 weeks ago
Brisbane, Queensland, Australia Ricardo plc Full timeJoin to apply for the Senior Consultant - Economics role at Ricardo plc11 hours ago Be among the first 25 applicantsJoin to apply for the Senior Consultant - Economics role at Ricardo plcGet AI-powered advice on this job and more exclusive features.OverviewRole: Senior Consultant - EconomicsLocation: Brisbane, Adelaide or Melbourne Australia (Hybrid)Role ID:...