Agency Partner Manager, Small and Medium Businesses
7 days ago
Responsibilities
- Set up and enhance long term successful win-win partnerships with existing media/digital agencies: support their long term growth.
- Establish and maintain both C-Level and tactical relationships with agencies, ensuring TikTok is a top partner to them.
- Leverage insights, data, benchmarks to lead strategic conversations and support the agencies and their clients' growth.
- Develop strategies to improve media agencies performance, including:
- Consulting on media/digital agencies' scale up
- Providing creative insights and best practices
- Providing guidance and expertise regarding budgets and revenue targets
- Manage media agencies at scale; monitor the partner's performance through tools and timely communication with clients.
- Be a point of contact to agencies, supporting them in their future growth and onboarding new clients.
- Use experience and insights to reactively troubleshoot existing challenges and proactively plan for future growth opportunities.
- Gather insights from client interactions, and effectively represent agencies and their clients' needs to internal cross-functional stakeholders (Ads Review, Finance, Product, etc.) to ensure excellent customer experience.
- Collaborate across multiple teams including Sales, Product and Marketing to develop the agency business on a broader scale by being the voice of agencies in internal conversations.
Minimum Qualifications:
- Minimum 5 years of relevant experience working closely with agencies, resellers, or consulting businesses is a plus.
- Media buying experience with other digital marketing platforms is a plus.
- Sharp client focus and motivation by driving customer success.
- Problem solver capable of navigating ambiguity and proactively providing effective solutions to customer needs.
Preferred Qualifications:
- Strong attention to detail and ability to balance priorities to meet deadlines.
- Sound analytical skills.
- Experience working with revenue targets in a fast-paced, client-facing environment.
- A genuine passion for consultative selling, strategy and driving growth of a book of business.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in multiple cities around the world.
Why Join UsInspiring creativity is at the core of TikTok's mission. We build innovative products that help people express themselves, discover, and connect. Our diverse teams create value for communities and drive meaningful impact. We value curiosity, humility, and a relentless drive to innovate as one team. We embrace challenges with an "Always Day 1" mindset to achieve breakthroughs for our users, our company, and ourselves. Join us.
Diversity & InclusionTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to reflect the communities we reach.
Acknowledgment of CountryIn the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Seniority level- Not Applicable
- Full-time
- Business Development and Sales
- Technology, Information and Internet
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Sydney, New South Wales, Australia TikTok Full timeAgency Partner Manager, Small and Medium BusinessesThis range is provided by TikTok. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeMonthly Salary Range: 6,000 - 9,000K AUDResponsibilitiesTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire...
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