Agency Partner Manager, Small and Medium Businesses
2 weeks ago
This range is provided by TikTok. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeMonthly Salary Range: 6,000 - 9,000K AUD
ResponsibilitiesTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
About the Team: TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.
Responsibilities:
- Provide dedicated partner management to advertisers, by consulting and coaching them towards success on TikTok.
- Work with small and medium sized agencies to optimize and improve the performance of their TikTok campaigns and identify programmatic ways to do this at scale.
- Develop strategies to improve advertiser performance, including:
- Consulting on advertiser's scale up.
- Providing creative tips and best practices.
- Giving recommendations on budgeting and targeting.
- Manage advertisers at scale; monitoring the partner's performance through tools and timely communication with clients.
- Ability to identify and remove blockers for advertiser growth.
- Gather insights from client interaction, and effectively represent client needs to internal stakeholders (ads review, finance, product etc.) to ensure good customer experience.
- Work across multiple teams including Sales, Product and Marketing to gather advertiser feedback from the market and amplify the current and future ad platform.
Minimum Qualifications:
- 5+ years of marketing, media sales and/or online advertising experience with direct client management experience.
- Experience in the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem.
- Prior experience working in a performance agency or business supporting the SME sector.
- Strong attention to detail and a proven ability to balance priorities and meet deadlines.
Preferred Qualifications:
- Agency experience or Agency partnerships experience.
- Sound analytical skills and ability to navigate ambiguity.
- Experience prioritizing and managing projects and tasks within a fast paced environment.
- Comfortable with revenue target.
- A genuine passion for small business.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and
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